Beggarwood Surgery
Broadmere Road, Beggarwood, Basingstoke, RG22 4AQContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Useless administration and reception personnel
Rated 1 star out of 5
by Anonymous - Posted on 04 December 2023
Tried to call today to cancel an appointment in a week's time, but left on hold for 30 mins while always being "caller number 2 in the queue". I think it's safe to say that I was not caller number 2 in any queue as queues have a habit of moving, and how on earth could 1 person supposedly ahead of me take 30 minutes to make an appointment call? Therefore, just as the last time I called a few years ago, the reception/admin staff seem to have the same care for professionalism, such answering phones to cancel appointments.
Visited December 2023
Beggarwood Surgery has not yet replied.
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Review titled Great Practice
Rated 5 stars out of 5
by Rosalie Hollingshead - Posted on 15 November 2023
Used Dr iqtoday had a call late afternoon. Dr was really nice on the phone resulted in putting my mind at ease and prescription sent to my pharmacy to be delivered massive thank you to all concerned
Visited November 2023
Beggarwood Surgery has not yet replied.
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Review titled Under staffed or just don't care
Rated 1 star out of 5
by Anonymous - Posted on 22 August 2023
Been on hold for over 20 mins as caller number 1. Noone has answered and now the practice has closed. Was meant to have a Dr call me today and they didn't. Was waiting for that appointment for a month.
Visited August 2023
Beggarwood Surgery has not yet replied.
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Review titled No doctors available
Rated 1 star out of 5
by Anonymous - Posted on 30 June 2023
Tried app to book appointment as requested but not working, tried calling surgery 20 mins at 3rd caller. Called NHS direct who got me a appointment at a differant practice 20 minutes from Beggawood.The follow up appointment was again tried to book at beggawood and again sent to another practice. What's to point of a local Doctors surgery that always looks empty when you walk past ?. What are doing in there play candycrush...cause no one can get seen in there
Visited June 2023
Beggarwood Surgery has not yet replied.
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Review titled Absolutely disgraceful
Rated 1 star out of 5
by Anonymous - Posted on 13 July 2023
The receptionists at this surgery should not be dealing with the public. They are so rude it’s disgusting. How are they getting away with this behaviour. I call the surgery to make appointment to speak to a doctor. I do not like being spoken to like a bit of rubbish. They should not being doing the job if they can’t even find themselves able to be decent to other human beings in need of help.
Visited June 2023
Beggarwood Surgery has not yet replied.
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Review titled Pathetic
Rated 1 star out of 5
by Anonymous - Posted on 11 April 2023
Don’t bother trying to call this surgery. They don’t bother to answer. Staff are rude when you complain about the fact that they don’t answer.
Visited April 2023
Beggarwood Surgery has not yet replied.
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Review titled Cannot cope with current patient numbers and more coming
Rated 1 star out of 5
by Anonymous - Posted on 18 November 2022
very short handed, couldnt get a local appointment after one i had was cancelled day before (booked 3 weeks before), offered one at a practice in town in over 6 weeks time, but said only option was to ring back in a few weeks and see if one was available. cant cope with current patient numbers, and new housing estates keep being built locally, has zero chance of being able to cope then. I heard the original plan was for dentists to move over by pub, thereby giving more room for the doctors surgery (assuming they could get the staff to expand into that). Now it seems that isnt going to happen, so no doctors surgery expansion and therefore things will surely only get worse?
Visited November 2022
Beggarwood Surgery has not yet replied.