Bellevue Medical Centre
6 Bellevue, Edgbaston, Birmingham, West Midlands, B5 7LXContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Friendly and very helpful
Rated 5 stars out of 5
by Anonymous - Posted on 20 March 2023
Efficient and my query was dealt with in a reasonable time frame reception staff are friendly, managed to get through on the telephone quite quick
Visited March 2023
Review titled Bellevue Medical Centre
Replied on 14 April 2023
Dear Patient Thank you for taking the time to leave the Practice a positive review. This is very much appreciated and will be shared with the team. Kind regards Patient Experience Team
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Review titled Great Service
Rated 5 stars out of 5
by Anonymous - Posted on 08 March 2023
In the last couple of weeks, I have been in touch with the surgery three times. I was dealt with quickly & efficiently, & either had a telephone callback or face to face appointment.
Visited March 2023
Review titled Bellevue Medical Centre
Replied on 09 March 2023
Dear Patient Thank you so much for your positive comments. It is a pleasure to receive your feedback and I will ensure it is shared with the team. Kind regards Patient Experience Team
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Review titled Prompt and friendly
Rated 4 stars out of 5
by David McAdam - Posted on 14 March 2023
I had a short wait before seeing the doctor, who was friendly and informative. Overall the surgery was clean and the staff were helpful.
Visited March 2023
Review titled Bellevue Medical Centre
Replied on 14 April 2023
Dear David, Thank you for taking the time to leave the Practice a positive review. This is very much appreciated and will be shared with the team. Kind regards Patient Experience Team
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 07 March 2023
GP was friendly made me feel comfortable explained everything that they were doing and why. Excellent service couldn't be better
Visited March 2023
Review titled Bellevue Medical Centre
Replied on 09 March 2023
Dear Patient Thank you for taking the time to leave the Practice a positive review. This is very much appreciated and will be shared with the team. Kind regards Patient Experience Team
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Review titled Worse GP experience - Great nurses
Rated 1 star out of 5
by Anonymous - Posted on 13 March 2023
Don't use if you want clinical care....GPs too busy thinking what is the best method to send individual away and save on budgets Try to get medicine out of this surgery is none existent....easier to get your hands on cocaine than it is getting antibiotics from this surgery Absolute 0 clinical care, GPs too busy lining their pockets with their pay which doesn't reflect the service they offer. GPs constantly leaving because they cannot do their jobs, no consistent medical advice, they take minimal notes so no liability comes back to bite them Nurses on the other hand are amazing very kind considerate to individuals, great clinical service
Visited March 2023
Review titled Bellevue Medical Centre
Replied on 12 May 2023
Dear Patient Thank you for taking the time to leave a review. I am sorry that you are not happy with the service you have received. I would be happy to discuss your concerns with you. You can contact me using the following link https://www.modalitypartnership.nhs.uk/contact Kind regards Patient Experience Officer
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Review titled Great
Rated 5 stars out of 5
by Anonymous - Posted on 22 March 2023
Had couple of appointments in Belluve..Very good staff and good experience..They explain the details very clearly and understand your concerns and provides guidance
Visited March 2023
Review titled Bellevue Medical Centre
Replied on 14 April 2023
Dear Patient Thank you for taking the time to leave the Practice a positive review. This is very much appreciated and will be shared with the team. Kind regards Patient Experience Team
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Review titled Very skilled professional
Rated 5 stars out of 5
by Rowena Santos - Posted on 21 March 2023
The nurse I saw today is the only nurse that made a horrible experience a pleasant one. She is very gentle, calm and reassuring, a credit to the nursing profession.
Visited March 2023
Review titled Bellevue Medical Centre
Replied on 14 April 2023
Dear Rowena, Thank you for taking the time to leave the Practice a positive review. This is very much appreciated and will be shared with the team. Kind regards Patient Experience Team
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Review titled Experience was OK
Rated 2 stars out of 5
by Anonymous - Posted on 02 April 2023
This experience was OK-very good professional the person who saw me but the overall practice is bad. It is too difficult to get appointments when unwell.
Visited March 2023
Review titled Bellevue Medical Centre
Replied on 12 May 2023
Dear Patient I am sorry that when you contacted the surgery you could not be offered an appointment. We are currently experiencing increased demand on our services and only have a limited number of appointments available. Please be assured our clinicians are working to their full capacity and new appointments are available daily. Kind regards Patient Experience Team
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Review titled Latest visit
Rated 5 stars out of 5
by J. Byfield - Posted on 14 March 2023
My appointment time was spot on, with no waiting. The reception area was clean and tidy. The nurse who called me in for my review was polite and very respectful and professional. I was very anxious and the nurse picked up on this and gave me lots of reassurance. This lady was very caring, kind, empathetic . I was given space to make my own choices and didn't feel pressured. The nurse made good eye contact smiled and made me feel welcomed and valued as a patient of Bellvue medical practice which has been my surgery for more than 60 years. My experience today was excellent and my care was individualised. The nurse who I saw was amazing and a true representation of what NHS care should be . 5 stars from me. Well done to the team.
Visited March 2023
Review titled Bellevue Medical Centre
Replied on 14 April 2023
Dear J.Byfield, Thank you for taking the time to leave the Practice a positive review. This is very much appreciated and will be shared with the team. Kind regards Patient Experience Team
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Review titled Phone consultation
Rated 5 stars out of 5
by Andrew Burt - Posted on 09 March 2023
Phone consultation is not as good as face to face, but everything was covered and explained perfectly. On going treatment explained and is good. Thank you for the care afforded me.
Visited March 2023
Review titled Bellevue Medical Centre
Replied on 10 March 2023
Dear Andrew, Thank you for taking the time to leave the Practice a positive review. This is very much appreciated and will be shared with the team. Kind regards Patient Experience Team