Belmont Health Centre
516 Kenton Lane, Kenton, Harrow, Middlesex, HA3 7LTContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Madness clinic
Rated 1 star out of 5
by Azar - Posted on 21 November 2023
I have never been to be successful to see a gp first always with a physician. Then I requested sick note she said we will send through text shortly now almost 24 h gone haven’t received when I call the aggressive receptionist told me o have to wait 7 working days for my sick note to be issued now I am home with unplanned absent every day while I was offered to stay home and use my note . This is crazy and unacceptable. Who does that if I knew I wouldn’t get my sick note straight away I would have gone to work and not to be labelled as an unplanned absent which effects my employment situation.
Visited November 2023
Review titled Belmont Health Centre
Replied on 22 November 2023
Dear Miss Azar, I am sorry to hear about this and apologise for the delay in processing your sick note request. Unfortunately, the practice experienced unexpected computer issues yesterday where the whole system crashed, temporarily impacting our ability to fulfil certain administrative tasks, including issuing sick notes. I reviewed your clinical notes and noted that you requested the sick note on Mon 20th, November, around 4:15 pm. This was supposed to be actioned the following day (Tue, 21st November) morning, but unfortunately, the system crash delayed the process, which was unfortunate and beyond our control. Your printed sick note was given to you around 11:30 am, and a PDF version was texted to your mobile. We understand the importance of having timely documentation for your absence, and we sincerely regret any inconvenience this delay may have caused. Thank you for your understanding and patience during this unforeseen circumstance. If you have any further questions or concerns, don't hesitate to contact me. Saththar Ghouse Practice Manager. Email : sghouse@nhs.net Tel : 0208 863 6863 22nd November 2023.
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Review titled Great experience
Rated 5 stars out of 5
by Anonymous - Posted on 14 June 2024
I visited the practice with my father who is having treatment that requires him to be seen regularly by the practice nurse and receptionist. In this visit, I accompanied my father and was able to see first hand the care and empathy shown by both the reception staff and nurse. Thank you very much!
Visited October 2023
Review titled Belmont Health Centre
Replied on 14 March 2025
Dear Patient, Thank you for sharing your feedback about our care received by your father and posting your kind words on the NHS Choices webpage. We’re grateful for your recognition of our service. We appreciate your valuable time and the thoughtful comments. Best regards, Kind Regards, Saththar Ghouse Practice Manager. sghouse@nhs.net 17th June 2024.
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Review titled Excellent Practice
Rated 5 stars out of 5
by Musa Damji - Posted on 30 October 2023
We have been very pleased with Belmont Health Centre, having been with the Enterprise Practice for a long time. Our experience has so far been par excellence. We have been very impressed with the efficiency and the professionalism of all the members. The merger of the Enterprise Practice and Belmont Health Centre is definitely very positive and successful. My wife and I are aware of the pressures NHS is going under and now we see a Practice which is delivering excellent service and care despite current difficulties. Waiting times for appointments have been reduced.
Visited October 2023
Review titled Belmont Health Centre
Replied on 02 November 2023
Dear Mr Damji, Thank you for taking the time to send us feedback about our service and share your thoughts. Our heartfelt gratitude for the kind words you shared about our GP practice on the NHS Choices webpage. Your feedback is a valuable source of insight into what we are doing well and where we may have room for improvement. We look forward to providing the best care to all our patients. Kind Regards, Saththar Ghouse Practice Manager. sghouse@nhs.net 1st Nov 2023.
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Review titled Great Practice
Rated 5 stars out of 5
by M Sharma - Posted on 27 October 2023
I went for a blood test recently and was attended to very very quickly - in and out in under 10 mins both times, with zero wait time. The recent renovation and the new systems implemented made the whole experience so easy from check in to being called in within 5 mins. The way the test was conducted was so effortless and I cannot say enough good things. I’ve told everyone I know what a great place this is! Thanks so much
Visited October 2023
Review titled Belmont Health Centre
Replied on 02 November 2023
Dear Sharma, We wanted to take this opportunity to thank you for the kind words you shared about our service on the NHS Choices webpage. We are glad that you were satisfied with our service. Your feedback is a valuable source of insight into what we are doing well and where we may have room for improvement. Thank you again for taking the time to share your thoughts. We look forward to serving you with the same level of care and dedication in the future. Warm regards, Saththar Ghouse Practice Manager. sghouse@nhs.net 30th Oct 2023.
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Review titled They treat us like customers
Rated 5 stars out of 5
by T&A N - Posted on 20 September 2023
Every dealing and every person I have met have been helpful, responsive and delightful. So refreshing that they understand customer service. My latest flu jab experience was wonderful - quick and on time. My last doctor consultation was caring, empathetic and inspired confidence.
Visited September 2023
Review titled Belmont Health Centre
Replied on 30 September 2023
Dear Patient, Thank you for your time and comments about our doctors and the staff, which we appreciate. And I am glad you were satisfied with our staff's service. Feedback from patients is really important for us to constantly evaluate and improve our service. Thank you. Kind Regards, Saththar Ghouse Practice Manager. sghouse@nhs.net 29th Sep 2023.
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Review titled I have Every Confidence in this surgery
Rated 5 stars out of 5
by Anonymous - Posted on 15 August 2023
I wanted to speak to someone to clarify blood test results .. I received a call back & I am very pleased with the way things were explained to me … I have been booked a telephone Appt to speak to a Dr aswell .. I have every confidence in this surgery …
Visited August 2023
Review titled Belmont Health Centre
Replied on 30 September 2023
Dear Patient, Thank you for your time and comments about our doctors and the staff, which we appreciate. Although you have made an Anonymous comment to which we normally won’t respond, I must thank you for your appreciation, and I am glad you were satisfied with our staff's service. Patient feedback is important for us to constantly evaluate and improve our service. Thank you. Kind Regards, Saththar Ghouse Practice Manager. sghouse@nhs.net 19th Sep 2023.
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Review titled Great Practice
Rated 5 stars out of 5
by Lionel Dezoysa - Posted on 16 October 2023
GPS and staff are very caring and receptive to patients needs and requirements. Taking time to listen to patients and advise accordingly and appropriately. Easier making appointments and waiting times are reasonable. They attend to emergencies promptly.
Visited August 2023
Review titled Belmont Health Centre
Replied on 15 February 2024
Dear Mr Dezoysa, We wanted to take this opportunity to express our heartfelt gratitude for the kind words you shared about our GP practice service on the NHS Choices webpage. Your feedback serves as a valuable source of insight into what we are doing well and where we may have room for improvement.. Thank you again for taking the time to share your thoughts. We look forward to serving you with the same level of care and dedication in the future. Warm regards, Saththar Ghouse Practice Manager. sghouse@nhs.net 17th Oct 2023.
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Review titled Great Practice
Rated 5 stars out of 5
by Anonymous - Posted on 06 July 2023
I've been attending this GP practice ever since I was born and over the years I've had the best care and support with their incredible doctors who have been professional throughout, such as Dr. Sado, Dr. Allwright, Dr. Sharma, Dr. Tanna, Dr. Nalini and Dr. Laki including many more. Having the best care at hand also meant that I was able to seek different views from external professions that work alongside the GP practice such as, dieticians etc. I've had doctors helping me to fight my cases over the years and I'm so thankful to be under the Enterprise practice!
Visited July 2023
Review titled Belmont Health Centre
Replied on 07 July 2023
Dear Patient, Thank you for your time and comments about our doctors and the staff, which we appreciate. Although you have made an Anonymous comment to which we normally won’t respond, I must thank you for your appreciation. Patient feedback is important for us to constantly evaluate and improve our service. Thank you. Kind Regards, Saththar Ghouse Practice Manager. sghouse@nhs.net 07th July 2023.
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Review titled Great Service
Rated 5 stars out of 5
by Nicky - Posted on 07 July 2023
I would like say that the practice from the receptionists , pharmacists , doctors , nurses , diabetic team & dementia coordinators have been excellent towards the support, care and commitment for my Mum. We as a family are very grateful & appreciate everything you do in especially such trying & stressful times within the NHS. Thank you all
Visited June 2023
Review titled Belmont Health Centre
Replied on 10 July 2023
Dear Nicky, Thank you for your time and comments about our doctors and the staff, which we appreciate. I am pleased to hear that the service we provide helps your mum’s care. Patient feedback is important for us to constantly evaluate and improve our service. Thank you. Kind Regards, Saththar Ghouse Practice Manager. sghouse@nhs.net 10th July 2023.
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Review titled Great Practice with care for their patients
Rated 5 stars out of 5
by Aroyeun - Posted on 28 May 2023
I was really pleased with the service of the above centre in Belmont Circle Kenton Harrow Middlesex as a good practice with care of their patients. The doctors and staffs are very passionate with their service for their patients with respect and courteous. Appointment is well kept with lot of reminders to ensure that you patient kept to the appointment.
Visited May 2023
Review titled Belmont Health Centre
Replied on 06 July 2023
Dear Aroyen, Thank for your time and comments made about our doctors and the staff which we really appreciate. Feedback from patients are really important for us to constantly evaluate and improve our service. Thank you. Kind Regards, Saththar Ghouse Practice Manger. sghouse@nhs.net 1st June 2023.