Belmont Health Centre
516 Kenton Lane, Kenton, Harrow, Middlesex, HA3 7LTContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great Practice
Rated 5 stars out of 5
by M Sharma - Posted on 27 October 2023
I went for a blood test recently and was attended to very very quickly - in and out in under 10 mins both times, with zero wait time. The recent renovation and the new systems implemented made the whole experience so easy from check in to being called in within 5 mins. The way the test was conducted was so effortless and I cannot say enough good things. I’ve told everyone I know what a great place this is! Thanks so much
Visited October 2023
Review titled Belmont Health Centre
Replied on 02 November 2023
Dear Sharma, We wanted to take this opportunity to thank you for the kind words you shared about our service on the NHS Choices webpage. We are glad that you were satisfied with our service. Your feedback is a valuable source of insight into what we are doing well and where we may have room for improvement. Thank you again for taking the time to share your thoughts. We look forward to serving you with the same level of care and dedication in the future. Warm regards, Saththar Ghouse Practice Manager. sghouse@nhs.net 30th Oct 2023.
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Review titled They treat us like customers
Rated 5 stars out of 5
by T&A N - Posted on 20 September 2023
Every dealing and every person I have met have been helpful, responsive and delightful. So refreshing that they understand customer service. My latest flu jab experience was wonderful - quick and on time. My last doctor consultation was caring, empathetic and inspired confidence.
Visited September 2023
Review titled Belmont Health Centre
Replied on 30 September 2023
Dear Patient, Thank you for your time and comments about our doctors and the staff, which we appreciate. And I am glad you were satisfied with our staff's service. Feedback from patients is really important for us to constantly evaluate and improve our service. Thank you. Kind Regards, Saththar Ghouse Practice Manager. sghouse@nhs.net 29th Sep 2023.
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Review titled I have Every Confidence in this surgery
Rated 5 stars out of 5
by Anonymous - Posted on 15 August 2023
I wanted to speak to someone to clarify blood test results .. I received a call back & I am very pleased with the way things were explained to me … I have been booked a telephone Appt to speak to a Dr aswell .. I have every confidence in this surgery …
Visited August 2023
Review titled Belmont Health Centre
Replied on 30 September 2023
Dear Patient, Thank you for your time and comments about our doctors and the staff, which we appreciate. Although you have made an Anonymous comment to which we normally won’t respond, I must thank you for your appreciation, and I am glad you were satisfied with our staff's service. Patient feedback is important for us to constantly evaluate and improve our service. Thank you. Kind Regards, Saththar Ghouse Practice Manager. sghouse@nhs.net 19th Sep 2023.
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Review titled Great Practice
Rated 5 stars out of 5
by Lionel Dezoysa - Posted on 16 October 2023
GPS and staff are very caring and receptive to patients needs and requirements. Taking time to listen to patients and advise accordingly and appropriately. Easier making appointments and waiting times are reasonable. They attend to emergencies promptly.
Visited August 2023
Review titled Belmont Health Centre
Replied on 15 February 2024
Dear Mr Dezoysa, We wanted to take this opportunity to express our heartfelt gratitude for the kind words you shared about our GP practice service on the NHS Choices webpage. Your feedback serves as a valuable source of insight into what we are doing well and where we may have room for improvement.. Thank you again for taking the time to share your thoughts. We look forward to serving you with the same level of care and dedication in the future. Warm regards, Saththar Ghouse Practice Manager. sghouse@nhs.net 17th Oct 2023.
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Review titled Great Practice
Rated 5 stars out of 5
by Anonymous - Posted on 06 July 2023
I've been attending this GP practice ever since I was born and over the years I've had the best care and support with their incredible doctors who have been professional throughout, such as Dr. Sado, Dr. Allwright, Dr. Sharma, Dr. Tanna, Dr. Nalini and Dr. Laki including many more. Having the best care at hand also meant that I was able to seek different views from external professions that work alongside the GP practice such as, dieticians etc. I've had doctors helping me to fight my cases over the years and I'm so thankful to be under the Enterprise practice!
Visited July 2023
Review titled Belmont Health Centre
Replied on 07 July 2023
Dear Patient, Thank you for your time and comments about our doctors and the staff, which we appreciate. Although you have made an Anonymous comment to which we normally won’t respond, I must thank you for your appreciation. Patient feedback is important for us to constantly evaluate and improve our service. Thank you. Kind Regards, Saththar Ghouse Practice Manager. sghouse@nhs.net 07th July 2023.
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Review titled Great Service
Rated 5 stars out of 5
by Nicky - Posted on 07 July 2023
I would like say that the practice from the receptionists , pharmacists , doctors , nurses , diabetic team & dementia coordinators have been excellent towards the support, care and commitment for my Mum. We as a family are very grateful & appreciate everything you do in especially such trying & stressful times within the NHS. Thank you all
Visited June 2023
Review titled Belmont Health Centre
Replied on 10 July 2023
Dear Nicky, Thank you for your time and comments about our doctors and the staff, which we appreciate. I am pleased to hear that the service we provide helps your mum’s care. Patient feedback is important for us to constantly evaluate and improve our service. Thank you. Kind Regards, Saththar Ghouse Practice Manager. sghouse@nhs.net 10th July 2023.
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Review titled Great Practice with care for their patients
Rated 5 stars out of 5
by Aroyeun - Posted on 28 May 2023
I was really pleased with the service of the above centre in Belmont Circle Kenton Harrow Middlesex as a good practice with care of their patients. The doctors and staffs are very passionate with their service for their patients with respect and courteous. Appointment is well kept with lot of reminders to ensure that you patient kept to the appointment.
Visited May 2023
Review titled Belmont Health Centre
Replied on 06 July 2023
Dear Aroyen, Thank for your time and comments made about our doctors and the staff which we really appreciate. Feedback from patients are really important for us to constantly evaluate and improve our service. Thank you. Kind Regards, Saththar Ghouse Practice Manger. sghouse@nhs.net 1st June 2023.
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Review titled Excellent Service from GP and Practice Staff
Rated 5 stars out of 5
by Anonymous - Posted on 28 March 2023
Over the past few months, I’ve been in regular contact with one of the GPs who has been outstanding. She has been really professional and understanding and has gone out of her way to make sure I’ve been okay with my symptoms and medication. She has checked up on me regularly via telephone and followed up with a consultant when needed. We’ve also discussed future plans together to mange my condition and symptoms and I feel very supported. Would highly recommend this surgery as it’s very easy to get in touch with them using the online service. I get a reply to my queries or to book appointments within a few hours on the same day. If I can’t get my option of appointment, I get a phone call straight away to give me a different option of appointment times or dates. Thank you very much to all the staff for their dedication and hard work.
Visited March 2023
Review titled Belmont Health Centre
Replied on 06 July 2023
Dear Patient, Thank for your time and comments made about our doctors and the staff which we really appreciate. Feedback from patients are really important for us to constantly evaluate and improve our service. Thank you. Kind Regards, Saththar Ghouse Practice Manger. sghouse@nhs.net 2nd April 2023.
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Review titled Blood test
Rated 1 star out of 5
by Ramesh Halai - Posted on 18 January 2023
I've got a bad hip. I went to reception at 12.03 then got told to go to other side of building on icy Road, reception said thay had my paperwork but was told there was no blood test paperwork, then told to go back outside back to reception for paperwork. My pain is not something you can play with. I refused to get paperwork and left due to pain. This was booked earlier in the day 9am but there was a car accident and I called immediately as I was going to be late when reception gave me a new time of 12.05pm the same day. Where was the paperwork and how much running around do I have to do. I am writing to my MP. And NHS to complain if this carries on.
Visited January 2023
Review titled Belmont Health Centre
Replied on 06 July 2023
Dear Mr Halai, I am sorry to hear about this and my sincere apology for all the inconvenience that you have to go through. Currently we are going through some building renovation work and the reception is temporarily moved to a porta cabin in the car park. This could cause some inconvenience to patients. We are doing our best to provide the best care to all our patients. I would like to know more information about the concerns that you have raised for me to investigate this matter further. You may contact me directly on any working day if you wish to discuss your concerns further. My contact details are given below. We always endeavour to provide the best service to all our patients by improving any shortcomings. Thank you, Saththar Ghouse Practice Manger. Email : sghouse@nhs.net Tel : 0208 863 6863 22nd January 2023.