Berkhamsted Surgery, part of Rothschild House Group
Victory Road, Gossoms End, Berkhamsted, Hertfordshire, HP4 1DLContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Berkhamsted Surgery, part of Rothschild House Group.
Reviews
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Review titled Quick service
Rated 4 stars out of 5
by John Horsler - Posted on 15 April 2025
I carelessly completely mislaid my newly-received supply of essential medication, and visited my GP surgery in some panic as to what could be done about it. The front desk receptionist contacted my GP who sent an immediate prescription to the local pharmacist for replacement medication and I was able to collect it just s few hours later.
Visited April 2025
Review titled Berkhamsted Surgery, part of Rothschild House Group
Replied on 15 April 2025
John, Thank you for your kind review. I'm glad we were able to replace your medication quickly. Steve Sharpe Practice Manager
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Review titled Excellent Surgery
Rated 5 stars out of 5
by ELIZABETH - Posted on 23 March 2025
Recently I was feeling very unwell and I got a prompt, brilliant service and support…from staff and doctor. And a prescription was quickly sent to the pharmacy with immediate availability. Quick response to e-consults and medical help is dependable. I feel Maryate Surgery is the benchmark for how all practices should be managed. Receptionists are compassionate and helpful which is much appreciated.
Visited March 2025
Review titled Berkhamsted Surgery, part of Rothschild House Group
Replied on 23 March 2025
Elizabeth, Thank you for your kind review, which we'll pass on to our team. Steve Sharpe Practice Manager
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Review titled Very helpful member of staff.
Rated 5 stars out of 5
by Anonymous - Posted on 17 March 2025
I very much appreciated the help that a member of staff gave to me when I telephoned to arrange a blood test. She was very patient and thought through how she could help me the best, in the circumstances, for which I was very grateful.
Visited March 2025
Review titled Berkhamsted Surgery, part of Rothschild House Group
Replied on 18 March 2025
Hi, Thank you for your kind review, which is very much appreciated. We'll pass on to the team. Steve Sharpe Practice Manager
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Review titled Booking appointments
Rated 4 stars out of 5
by Andy Blackborough - Posted on 27 February 2025
Very friendly and efficient staff when booking my injections. Nice to be sent the reminders to save to my phone calendar
Visited February 2025
Review titled Berkhamsted Surgery, part of Rothschild House Group
Replied on 27 February 2025
Andy, Thank you for your kind review that we'll pass on to the Team. Steve Sharpe Practice Manager
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Review titled Very good practice
Rated 5 stars out of 5
by Cynthia J Newman - Posted on 26 February 2025
Much appreciation for this very kind ... helpful efficient .... sensitive and accommodating Surgery. Excellent Doctors and their support staff ...... also had a wonderfully patient and delightful receptionist today . Thank you all so very much.
Visited February 2025
Review titled Berkhamsted Surgery, part of Rothschild House Group
Replied on 26 February 2025
Cynthia, Thank you for your kind review, which is most appreciated. We'll pass your comments onto our staff. Steve Sharpe Practice Manager
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Review titled Great care
Rated 5 stars out of 5
by Anonymous - Posted on 10 December 2024
The e consult is great - allows you to get a rapid response from the surgery and if it’s urgent an appointment very quickly indeed and sometimes just a prescription direct to the pharmacy . Saves face to face appointments for those who really need it . Recently I am seen on time. My GP takes always time to explain and shows real kindness and compassion . There was disruption whilst the practices merged but now the service is excellent . Thank you
Visited December 2024
Review titled Berkhamsted Surgery, part of Rothschild House Group
Replied on 10 December 2024
Hi, Thank you for your kind review. Our eConsult allows us to start treatment quicker and is a convenient way for patients to request help for an acute medical issue they may have. Steve Sharpe Practice Manager
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Review titled Thanks
Rated 5 stars out of 5
by Monica - Posted on 21 October 2024
Just want to say thanks to our GP who is what you call a doctor: gentle, always listening, always scrupulous, serious and lovely at once. She looks after our family so well and we feel blessed and so fortunate to have someone like her. Recently she referred both me and my husband for some problems and she acted so quick and responsably, and resolved all.
Visited October 2024
Review titled Berkhamsted Surgery, part of Rothschild House Group
Replied on 21 October 2024
Monica, Thank you for your kind review, it is most appreciated. We'll pass on to our GPs and staff. Steve Sharpe Practice Manager
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Review titled Outstanding service
Rated 5 stars out of 5
by Patricia Forster - Posted on 30 November 2024
I was worried and they went out of their way to see me. Doctor was very reassuring. I cannot fault the service from this surgery
Visited October 2024
Review titled Berkhamsted Surgery, part of Rothschild House Group
Replied on 30 November 2024
Patricia, Thank you for your very kind review with regards the care you received from us. Steve Sharpe Practice Manager
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Review titled Excellent professional care
Rated 5 stars out of 5
by Colin Paterson - Posted on 03 October 2024
At my annual diabetic check I had the good fortune to be examined by a nurse called Kerry. Kerry was extremely thorough and considerate. I can honestly say that in the 18 years I have been a diabetic Kerry was the most considerate, capable and insightful nurse I have seen. She agreed to an extra blood test I requested and put me forward for Podiatry care which had not been offered to me before. I can also say Kerry was approachable and as a consequence I had great confidence in her comments and suggestions Many thanks Kerry
Visited September 2024
Review titled Berkhamsted Surgery, part of Rothschild House Group
Replied on 04 October 2024
Colin, Thank you for you kind review with regards the care you received from Kerry, which we will pass on to her. Steve Sharpe Rothschild House Group
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Review titled Excellent treatment
Rated 5 stars out of 5
by A Matthews - Posted on 03 September 2024
I had an appointment with a trainee GP with whom I was incredibly impressed. Very professional, very thorough and gave me several opportunities to raise any questions or concerns before the end of my appointment. My husband and I have received excellent treatment from our surgery, and are always able to make an appointment if needed, or seek help via another route. Very professional and efficient.
Visited August 2024
Review titled Berkhamsted Surgery, part of Rothschild House Group
Replied on 03 September 2024
Mrs Matthews, Thank you for your very kind review, which we'll pass on to our GP Registrar. Steve Sharpe Practice Manager