Berkhamsted Surgery, part of Rothschild House Group
Victory Road, Gossoms End, Berkhamsted, Hertfordshire, HP4 1DLContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about Berkhamsted Surgery, part of Rothschild House Group.
Reviews
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Review titled Very quick and great care
Rated 5 stars out of 5
by Alice callard - Posted on 17 April 2023
I recently contacted Rothschild Gp practice in Berkhamsted, and the care I received was excellent. After speaking with the receptionist I was then offered an in person appointment later that same day. The doctor I saw did a very thorough examination and dealt with my concerns in a kind and sensitive way. She very quickly referred me on to a specialist service, for which I received an appt only a few days later. Thanks to this quick referral, a diagnosis was made and treatment started asap. I am very thankful that I was seen by this dr and managed so well. With everything in the news recently about the state of the NHS, I have been so impressed with the care I have received.
Visited February 2023
Review titled Berkhamsted Surgery, part of Rothschild House Group
Replied on 17 April 2023
Alice, Thank you for your kind review, which is very much appreciated. We'll pass this on to our staff. Steve Sharpe Group Practice Manager
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Review titled Despairing & Disgusted
Rated 2 stars out of 5
by Anonymous - Posted on 07 September 2022
Went to the Markyate Surgery to book my flu jab, having received a txt message to say I need to book. Have been given a date, 1 October. Told Receptionist couldn't do that date as I've been booked in for MRI and CT scans on that date, starting at 11.15 and that the MRI could take a couple of hours. Asked for another date but only 1 October has been released. What on earth is happening to GP Services? They appear to be bon existent. I keep being told I'm vulnerable; what is the point? Even the doctor's are now telling me the system is broken, which we, the general public, have actually known for a long while and my relatives in the medical profession have known and told me about. So why are more dates not being released so we can have a choice and if only 1 date is released why send the txts in the first place. Its totally misleading Disgusted
Visited September 2022
Review titled Berkhamsted Surgery, part of Rothschild House Group
Replied on 28 October 2022
Thank you for your feedback, we are sorry to read of your recent experience of the practice. When you contacted the practice to book your flu vaccination we had only had confirmation from our flu vaccine supplier that they could supply enough vaccines for our clinic on 1st October. We are not able to add on further clinics until we have confirmation of further vaccines, this is why we were restricted when you contacted us and we were unable to offer you an alternative appointment. We have now added on further clinics both on the weekend and midweek, please don't hesitate to contact our Patient Services Team who would be happy to assist you in booking an appointment at a suitable time. We apologise if you were not advised of our restrictions when adding flu clinics on, we have passed your comments to our Patient Services Manager who will remind her team to advise patients of this for future reference. Kind regards Rothschild House Group.