Berkley Practice
Bentley Medical Centre, Churchill Road, Walsall, West Midlands, WS2 0BAContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Excellent consultation
Rated 5 stars out of 5
by David Norman - Posted on 15 August 2024
Very thorough structured consultation. Made everything very clear and gave opportunity for questions
Visited August 2024
Berkley Practice has not yet replied.
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Review titled Lovely practice
Rated 5 stars out of 5
by Margaret Richards - Posted on 13 July 2024
This is my mom's practice she recently had a tia and is struggling with her memory. Mom has been to the practice quite a few times in the last few weeks as she is also diabetic I can honestly say nothing has been to much trouble from the reception staff nursed and the drs I literally can't thank them enough for looking after my mom.
Visited July 2024
Review titled Berkley Practice
Replied on 23 July 2024
Dear Margaret, We are happy to see that you received great care from the surgery. Thank you for sharing your experience with us. Kind regards Frankie Patient Experience Team
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Review titled Excellent Care
Rated 5 stars out of 5
by Wayne Stanford - Posted on 18 July 2024
Blood test by on site nurse. Friendly, painless experience😄 very efficient and no issues with taking samples
Visited July 2024
Review titled Berkley Practice
Replied on 23 July 2024
Dear Wayne, We are happy to see that you received great care from the surgery. Thank you for sharing your experience with us. Kind regards Frankie Patient Experience Team
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Review titled Good practice
Rated 5 stars out of 5
by Karen - Posted on 17 July 2024
I had nurse appt she was polite and kept me at ease. Explained what she was doing. Only had to wait short time to get appointment. Receptionist was very helpful also.
Visited July 2024
Review titled Berkley Practice
Replied on 23 July 2024
Dear Karen, We are happy to see that you received great care from the surgery. Thank you for sharing your experience with us. Kind regards Frankie Patient Experience Team
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Review titled Lovely team
Rated 5 stars out of 5
by Karen lockley - Posted on 27 July 2024
I have seen 2 diffrent nurses in the last 10 days and they have both been so polite and kind. Explained what they was doing and put me at ease very helpful. Thank you
Visited July 2024
Review titled Berkley Practice
Replied on 31 July 2024
Dear Karen We are happy to see that you received great care from the surgery. Thank you for sharing your experience with us. Kind regards Sophie Patient Experience Team
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Review titled Nurses are brilliant here
Rated 4 stars out of 5
by Joanne Dicken - Posted on 24 July 2024
Had a blood test and I’m am terrified of needles, nurse was so understanding and professional made it easy and pain free.
Visited July 2024
Review titled Berkley Practice
Replied on 31 July 2024
Dear Joanne We are happy to see that you received great care from the surgery. Thank you for sharing your experience with us. Kind regards Sophie Patient Experience Team
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Review titled Good nurses for bloods
Rated 5 stars out of 5
by Logan Kerlew - Posted on 17 July 2024
Lovely nurses and they are very empathetic to my phobia of needles. They made me feel so comfortable
Visited July 2024
Review titled Berkley Practice
Replied on 23 July 2024
Dear Logan, Thank you for your review. We are so pleased to see that you are happy with our services. Kind regards Frankie Patient Experience Team
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Review titled Excellent service
Rated 5 stars out of 5
by Natalie Jones - Posted on 25 June 2024
I was given an appointment to see the doctor the day after I messaged my symptoms on the NHS app. On arriving at the surgery, the receptionists were very helpful and everybody in the waiting area were called in extremely quickly. The doctor I saw was extremely helpful, and listened to my problem attentively. They were very friendly, putting me at ease, and the service I received was impeccable.
Visited June 2024
Review titled Berkley Practice
Replied on 27 June 2024
Dear Natalie Thank you so much for your positive comments. It is a pleasure to receive your feedback and I will ensure it is shared with the team. Kind regards Holly Patient Experience Officer
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Review titled Supportive practice
Rated 5 stars out of 5
by Jennie - Posted on 06 June 2024
All the staff that came into contact with were helpful, polite and professional. They offered support and explained the reasons why they were doing things before they did them and the reason for the proposed treatment. I felt part of the consultation and that I was listened to.
Visited June 2024
Review titled Berkley Practice
Replied on 24 June 2024
Dear Jennie, Thank you so much for your positive comments. It is a pleasure to receive your feedback and I will ensure it is shared with the team. Kind regards Amy Patient Experience Team
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Review titled Good practice
Rated 5 stars out of 5
by Anonymous - Posted on 16 July 2024
Doctor was very caring listen to my symptons. Asked when we had finished if any else was concerning me that he could help with.
Visited May 2024
Review titled Berkley Practice
Replied on 23 July 2024
Dear Patient, We are happy to see that you received great care from the surgery. Thank you for sharing your experience with us. Kind regards Frankie Patient Experience Team