Bermondsey Spa Medical Centre
Eyot House, 50 Old Jamaica Road, London, SE16 4BLContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about Bermondsey Spa Medical Centre.
Reviews
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Review titled Lovely experience
Rated 4 stars out of 5
by Dilnura Abdurahmanova - Posted on 14 March 2025
Good communication very professional, friendly receptionist overall i had a good experience. Definitely there was improvement today as compared to the last time I visited thesurgery
Visited March 2025
Bermondsey Spa Medical Centre has not yet replied.
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Review titled Brilliant service
Rated 5 stars out of 5
by Alamerew kassa - Posted on 06 March 2025
Today I received first class service. Reception staff was very helpful he listened to my concern and resolved my issue in effecient way. Thank you to all staff
Visited March 2025
Review titled Bermondsey Spa Medical Centre
Replied on 06 March 2025
Dear Alamerew, many thanks on behalf of the team at the surgery. I am so happy that you found the interactions with the receptionists/care navigators satisfactory. I am also very pleased that they managed to help solve the issues that you had on the day. If you have the time, please consider joining our patient group. Your opinions really matter. We meet 4 time a year, and you could also join remotely if you prefer. Please ask a care navigator, and they will provide you with a form. Thanks' again. Chambis (Practice Manager)
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Review titled Helpful dr
Rated 5 stars out of 5
by Paul cox - Posted on 19 March 2025
I saw a Dr today he was very helpful. He listened to my problem and resolved it. I am very pleased with the service.
Visited March 2025
Bermondsey Spa Medical Centre has not yet replied.
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Review titled excellance service
Rated 5 stars out of 5
by emma - Posted on 10 March 2025
The young two ladies at reception were very helpful. They helped fill in the online form to get a appointment on the machine at the reception. Filling in the form was really easy and quick. i was very pleased with the service.
Visited March 2025
Review titled Bermondsey Spa Medical Centre
Replied on 10 March 2025
Dear Emma, Thanks for taking the time to leave this review. We are delighted to hear that you have had such a positive experience at Bermondsey Spa Medical Centre. The comment about the helpfulness of the ladies at reception and the ease of filling in the online form for an appointment is truly heart-warming. We strive to provide excellent service and it's wonderful to see our efforts reflected in your feedback. We will certainly share this review with our reception team as it will undoubtedly motivate them to continue delivering top-notch service to all our patients. Thank you once again for sharing this comment with us. We appreciate the opportunity to respond. Kind regards, Chambis Georgiou[Practice Manager]
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Review titled Respectful receptionist
Rated 4 stars out of 5
by Aderinkola akinrinola - Posted on 26 March 2025
Reception staff was very respectful and helpful. I am very pleased and the surgery has improved alot from the past. Staff at the front desk have got manners.
Visited March 2025
Bermondsey Spa Medical Centre has not yet replied.
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Review titled Good customer service
Rated 4 stars out of 5
by Portia Adjei - Posted on 17 March 2025
I came to inquiry about how to get a sick note and the reception were very helpful,it was good experience
Visited March 2025
Bermondsey Spa Medical Centre has not yet replied.
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Review titled Good experience
Rated 4 stars out of 5
by Minara begum - Posted on 19 February 2025
I come today recieve Good service. Friendly staff help me all the time.i am happy there is staff who speak same langauge as me help with language barrier
Visited February 2025
Review titled Bermondsey Spa Medical Centre
Replied on 06 March 2025
Hello Minara. Thank you for taking the time to leave this positive message. We are always happy to help, and although we do not interpret, as this is done by professional interpreter's, we have a great mix on languages amongst our multi racial team; which has proven very helpful. I hope that we continue to provide you with the highest standards of service.( Chambis- Practice Manager)
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Review titled Helpful service
Rated 5 stars out of 5
by Pooja - Posted on 18 February 2025
Helpful and attentive staff directed me correctly to get the help I needed. Friendly and always there to help. Previously helped me deal with an issue with my NHS number and got it fixed.
Visited February 2025
Review titled Bermondsey Spa Medical Centre
Replied on 18 February 2025
Thanks Pooja. We are always encouraged when patient's take the time to provide their comments. Quite often, patient's take to providing comments when they are unhappy; its great to get positive comments also. We are happy that we managed to help sort out the issue with your NHS number, and that you find the staff friendly and attentive. Thank You. Chambis (Practice Manager)
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Review titled helpful reception staff
Rated 5 stars out of 5
by kwaku - Posted on 17 February 2025
I came today to put my sick request i did not know how to do it properly. young lady at reception helped me very polite. gentleman very helpful spoke to me in my language made me feel comfortable my english is not too good
Visited February 2025
Review titled Bermondsey Spa Medical Centre
Replied on 19 February 2025
Dear Kwaku, Thank you for taking the time to leave this comment. We are so happy that we managed to make you feel comfortable during your visit to the practice on the 17th February. Reception are pleased that you found them polite and helpful. We always strive to meet the specific needs of each of our patients. Thanking you on behalf of the whole team. Chambis-Practice Manager
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Review titled Examination.
Rated 5 stars out of 5
by Angela white - Posted on 21 February 2025
Had a very good consultation today,the person that I saw was very helpful,and very nice.I cannot fault it.Thank You.
Visited February 2025
Review titled Bermondsey Spa Medical Centre
Replied on 06 March 2025
Dear Angela, the clinical team was so grateful for the good comment. The clinical team at the surgery is made up of some really good people, who care immensely about our patient's. I hope that you may be as happy with the service every time you need to come in. Thank you. Chambis (Practice Manager)