Bethany Medical Centre
151 Grafton Street, St. Helens, Merseyside, WA10 4GWContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Absolutely rubbish
Rated 1 star out of 5
by Anonymous - Posted on 02 February 2024
The nurse basically shut me down when I was trying to expalain what was wrong with me and told me they was a nurse and not a doctor. I booked an appointment as I am worried and they did not give one single care in the world. I went home crying as I am really worried. I went in for severe period pain, bleeding, with big blood clots. And all they did was a pill check. All that was really spoken about was contraceptive and using it as a contraceptive. So no help at all.
Visited February 2024
Review titled Bethany Medical Centre
Replied on 13 February 2024
Dear Patient, Thank you for your feedback. My name is Jayne Caunce and I am the Practice Manager at Bethany Medical Centre. I am sorry you were unhappy with the service provided during your recent visit to our practice. For me to clarify/investigate your feedback further I require more information. Please could you supply the date/ time of your appointment with the nurse. You can provide this information either by phone using our main surgery number or you can email me on the following email address cmicb-sth.bethanyreception@nhs.net Regards, Jayne Caunce Practice Manager