Beversbrook Medical Centre
Harrier Close, Calne, Wiltshire, SN11 9UTContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about Beversbrook Medical Centre.
Reviews
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Review titled Good experience
Rated 4 stars out of 5
by Jean - Posted on 06 August 2024
The doctor listened to me about my health problems. Explained what tests would be done to see if further investigation is needed. He was very reassuring.
Visited August 2024
Review titled Beversbrook Medical Centre
Replied on 31 August 2024
Dear Jean, Thank you for sharing your experience! We are pleased to hear that the doctor took the time to listen and explain everything clearly. It is good to know you felt reassured during your visit and we really appreciate your feedback. Kind Regards, Julie Taylor - Operations Manager
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Review titled Great response quick appointment
Rated 4 stars out of 5
by Jess - Posted on 18 August 2024
Had an issue with my leg I received a quick reply and had an early appointment, my issues were dealt with quickly and sympathetically . Thank you
Visited August 2024
Review titled Beversbrook Medical Centre
Replied on 29 August 2024
Dear Jess, Thank you for your kind review! We are pleased to hear that you had a positive experience and that your concerns were addressed promptly and with care. We really appreciate the feedback. Kind Regards, Julie Taylor - Operations Manager
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Review titled Very helpful
Rated 5 stars out of 5
by Ali Arnold - Posted on 24 August 2024
Both the doctor and admin staff very very helpful. The doctor particularly so ensuribg follow on appointments were at an acceptable time.
Visited August 2024
Review titled Beversbrook Medical Centre
Replied on 29 August 2024
Dear Ali, Thank you for your kind review! We are pleased to hear that both our doctor and admin staff were helpful and accommodating, we really appreciate the feedback. Kind Regards, Julie Taylor - Operations Manager
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Review titled Very good indeed
Rated 3 stars out of 5
by Anonymous - Posted on 24 August 2024
A very effective GP consultation. I'm perfectly happy that my concerns were listened to, proper examination took place, advice was given and there's a plan in place for diagnosis. It helped to be given a double appointment and I appreciated getting the appointment in a reasonable time. I felt treated with respect and interest.
Visited August 2024
Review titled Beversbrook Medical Centre
Replied on 29 August 2024
Dear Patient, Thank you for your thoughtful review! We are pleased to hear that you felt heard and respected during your consultation and that everything was handled effectively. We really appreciate your feedback. Kind Regards, Julie Taylor - Operations Manager
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Review titled Caring
Rated 4 stars out of 5
by Anonymous - Posted on 12 July 2024
Like all times I visit the practice it was a positive one. As expected they provided their consistent caring and friendly service. All the team were friendly on the phone and during the visit. The surgery was clean and tidy. The only downside is that I wished to speak with a GP who might have more experience or training than an advanced practitioner, but I was referred to an advanced practitioner more. There has been no negative impact as a result of this, however I think there is more work to be done to build confidence in patients about using advanced practitioners. I for one always feel the most confident with a GP when discussing a new issue.
Visited July 2024
Review titled Beversbrook Medical Centre
Replied on 15 July 2024
Dear Patient, Thank you for your review and kind words about our practice. We are pleased to hear you had a positive experience with our team. We really appreciate your feedback. Kind Regards, Julie Taylor - Operations Manager
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Review titled Beversbrook
Rated 3 stars out of 5
by John Mitchell - Posted on 20 July 2024
After a short wait, had a good chat about my issue and it’s background. Some remedies suggested, if required in the future.
Visited July 2024
Review titled Beversbrook Medical Centre
Replied on 22 July 2024
Dear John, Thank you for your review. We are pleased to hear that you had a productive discussion about your issue and its background. We really appreciate your feedback. Kind Regards, Julie Taylor - Operations Manager
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Review titled First visit
Rated 5 stars out of 5
by Anonymous - Posted on 07 August 2024
This was my first visit to the surgery and I was highly impressed. Very helpful greeting at the reception and the practice manager assisted me in registering for the online app. The GP was attentive and listened to me and then explained the best way forward re my needs. The surgery itself is purpose built and very user friendly.
Visited July 2024
Review titled Beversbrook Medical Centre
Replied on 29 August 2024
Dear Patient, Thank you for your review! We are pleased to hear that your first visit was so positive and that our team, including the practice manager and GP, provided you with great service. We are also glad you found the surgery user-friendly. Your feedback means a lot to us! Kind Regards, Julie Taylor - Operations Manager
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Review titled Good service
Rated 5 stars out of 5
by Hayley wardner - Posted on 04 July 2024
Took 3 weeks to get an appointment but once there the waiting time was short and the doctor very professional. I did not feel rushed and happy with the out come.
Visited July 2024
Review titled Beversbrook Medical Centre
Replied on 05 July 2024
Dear Hayley, Thank you for your feedback! We apologise for the wait to get an appointment but are pleased to hear that your visit went smoothly and that you felt well taken care of by the doctor. Patient satisfaction is important to us. Kind Regards, Julie Taylor - Operations Manager
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Review titled Brilliant
Rated 4 stars out of 5
by Anonymous - Posted on 20 December 2023
Great experience, not much waiting and everyone was so helpful. I will definitely give a very good reference.
Visited July 2024
Review titled Beversbrook Medical Centre
Replied on 01 August 2024
Dear Patient, Thank you for your positive review! We are pleased to hear you had a good experience and appreciated the minimal wait time. We really appreciate your support and feedback. Kind Regards, Julie Taylor - Operations Manager
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Review titled Quick service
Rated 5 stars out of 5
by Nigel - Posted on 11 July 2024
I had a concerning problem and emailed a request for a face to face appointment and was seen that day. Released nothing serious and blood test within 5 days great service thanks
Visited July 2024
Review titled Beversbrook Medical Centre
Replied on 15 July 2024
Dear Nigel, Thank you for your positive review! We are pleased we could address your concerns promptly and that everything turned out well. We really appreciate the feedback. Kind Regards, Julie Taylor - Operations Manager