Beversbrook Medical Centre
Harrier Close, Calne, Wiltshire, SN11 9UTContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great patient care
Rated 5 stars out of 5
by Anonymous - Posted on 21 September 2024
Gp was friendly and active listener. Satisfied with the service. Explained the options and treatment. Issues with prescription in pharmacy which was sorted very quickly by the prescription team.
Visited September 2024
Review titled Beversbrook Medical Centre
Replied on 24 September 2024
Dear Patient, Thank you for your positive review! We are happy to hear that you had a good experience with your GP and that the prescription team was able to resolve the issue quickly. We appreciate you sharing your experience! Kind Regards, Julie Taylor - Operations Manager
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Review titled Prompt service
Rated 4 stars out of 5
by Sarah Hill - Posted on 07 September 2024
After going on patches, I received an appointment later on that afternoon, and was seen promptly by the gp, who made a referral to a hospital
Visited September 2024
Review titled Beversbrook Medical Centre
Replied on 09 September 2024
Dear Sarah, Thank you for your review! We are pleased we could provide you with a prompt appointment and that the GP was able to address your needs and make the necessary referral. We really appreciate the feedback. Kind Regards, Julie Taylor - Operations Manager
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Review titled Good experience
Rated 5 stars out of 5
by Anonymous - Posted on 24 September 2024
I found Beversbrook to be most efficient. The staff were very pleasant too. My appointment was spot on time and I didn’t feel rushed
Visited September 2024
Review titled Beversbrook Medical Centre
Replied on 24 September 2024
Dear Patient, Thank you for your positive review! We are happy to hear that you had an efficient experience and felt well taken care of during your appointment. We appreciate your kind words about our staff. Best Regards, Julie Taylor - Operations Manager
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Review titled Quick & Easy
Rated 5 stars out of 5
by Anonymous - Posted on 09 October 2024
Flu and Covid jabs were done in less than 5 min. Barely felt the jabs. Nurse was an expert. Also, I received kind and patient help when I called to change my appointment time. Much appreciated!
Visited September 2024
Review titled Beversbrook Medical Centre
Replied on 14 October 2024
Dear Patient, Thank you for your positive feedback! We are pleased to hear that your flu and COVID jabs were quick and comfortable, and that our team was able to assist you with your appointment change. Your appreciation means a lot to us. Kind Regards, Julie Taylor - Operations Manager
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Review titled Quick appointment with Practitioner (not Doc)
Rated 4 stars out of 5
by Anonymous - Posted on 18 August 2024
Seen next day after nasty cyst burst. Still have to rebook to see doc but very professional visit and caring advanced practitioner.
Visited August 2024
Review titled Beversbrook Medical Centre
Replied on 29 August 2024
Dear Patient, Thank you for your review. We are pleased we could see you promptly and that you found our advanced practitioner professional and caring. We apologise for any inconvenience in needing to rebook with the doctor and appreciate your understanding. Kind Regards, Julie Taylor - Operations Manager
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Review titled Very good appointment
Rated 5 stars out of 5
by Trevor Money - Posted on 29 August 2024
The doctor who conducted my appointment was new to me but nevertheless was very informed with regard to my various long term conditions. The actual reason for the appointment was reviewed by the doctor with care and attention together with reasonable sympathy.
Visited August 2024
Review titled Beversbrook Medical Centre
Replied on 29 August 2024
Dear Trevor, Thank you for your kind review! We are pleased to hear that our new doctor provided attentive and informed care for your long-term conditions. Your feedback is greatly appreciated. Kind Regards, Julie Taylor - Operations Manager
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Review titled Great practice/ Support
Rated 5 stars out of 5
by Anonymous - Posted on 21 August 2024
Very supportive team of people. Seen very quickly Dr was supportive took his time to find out what was going on and how I was feeling. What the plan would be and afterwards a review Extremely happy with this service!
Visited August 2024
Review titled Beversbrook Medical Centre
Replied on 29 August 2024
Dear Patient, Thank you for your kind review! We are pleased to know you felt supported and well-informed during your visit. We really appreciate your feedback. Kind Regards, Julie Taylor - Operations Manager
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Review titled Great service
Rated 5 stars out of 5
by Bob - Posted on 02 August 2024
Perfect visit. Seen early extremely good service. Recommended to a colleague the next day. Great start for my first visit to the practice.
Visited August 2024
Review titled Beversbrook Medical Centre
Replied on 29 August 2024
Dear Bob, Thank you for your lovely review! We are pleased to hear that your first visit was a positive experience. We appreciate the recommendation and look forward to seeing you again if needed! Kind Regards - Julie Taylor - Operations Manager
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Review titled Quick response
Rated 3 stars out of 5
by Anonymous - Posted on 21 August 2024
Completed Patchs night before and had a telephone call followed by an appointment the following day. Patchs is okay but doent necessarily address all your symptoms
Visited August 2024
Review titled Beversbrook Medical Centre
Replied on 29 August 2024
Dear Patient, Thank you for your review. We are pleased to hear you received prompt attention. We will take your comments about Patchs into account to improve our services and we appreciate the feedback. Kind Regards, Julie Taylor - Operations Manager
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Review titled A good GP appointment experience.
Rated 4 stars out of 5
by Anonymous - Posted on 21 August 2024
Got a GP appointment for a routine medical issue within a week having completed the online Patches questionnaire. GP was running only 5 mins late and I was out within 10 mins having had a good appointment ie. issue diagnosed, treatment plan and necessary medication agreed and ordered for collection at the local pharmacy.
Visited August 2024
Review titled Beversbrook Medical Centre
Replied on 29 August 2024
Dear Patient, Thank you for your review and sharing your experience! We are glad to hear that your appointment was efficient and that everything was handled smoothly. We really appreciate the feedback. Kind Regards, Julie Taylor - Operations Manager