Bicester Health Centre
The Health Centre, Coker Close, Bicester, Oxfordshire, OX26 6ATContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled An Outstanding Surgery That Actually Cares
Rated 1 star out of 5
by Anonymous - Posted on 04 April 2025
After a long and frustrating experience with my previous GP surgery—where appointments were virtually impossible to get, receptionists were rude, and serious health issues were repeatedly dismissed—moving to Bicester Health Centre has been a breath of fresh air. From the very first call, I could feel the difference. The receptionist was warm, friendly, and helpful. Unlike my old practice, I wasn’t interrogated about the reason for my appointment. I was simply asked whether I’d prefer a face-to-face or telephone consultation—I was given a choice. I opted for an in-person appointment and was offered one within a week. When I met my new GP, I was blown away. Yes, she kept me waiting a little while, but when I walked in, I realised why—she had taken the time to thoroughly review my medical history beforehand. She was fully prepared and completely engaged, something I never experienced at my previous surgery where I was often met with confusion and a lack of context. She took my concerns seriously and ordered the right tests, quickly discovering that I had a severe B12 deficiency. Since then, the care I’ve received has been excellent—prompt, professional, and compassionate. Whether it’s blood tests or follow-ups, every member of staff has been consistently kind, approachable, and efficient. Booking appointments is easy, wait times are reasonable, and I always feel respected and listened to. Honestly, the difference is like night and day. If you live in Bicester and are searching for a surgery that treats you like a human being—not a problem to be avoided—I cannot recommend Bicester Health Centre highly enough. They’ve completely restored my faith in what NHS care can and should be.
Visited March 2025
Bicester Health Centre has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 29 April 2024
A very efficient service! I used the e consult function which meant i could receive treatment the same day I completed the online form, my needs were met very quickly. Would 100% recommend to friends and family - staff also lovely and very helpful, thank you for serving the community so well against all odds ( ie lack of funding and time) .
Visited April 2024
Review titled Bicester Health Centre
Replied on 29 April 2024
Many thanks indeed for your kind words. We're pleased we were able to help you. Your remarks will be shared with the practice team. Regards Paul Netherton Practice & Business Manager
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Review titled Repeat Prescription Process Very Confusing
Rated 2 stars out of 5
by Anonymous - Posted on 04 March 2024
I have been told three different stories for how to do a repeat prescription. Shockingly cumbersome and slow. Why if the doctor wants me to stay on the medication for at least six months, do I have to do a repeat prescription every 28 days?
Visited March 2024
Review titled Bicester Health Centre
Replied on 06 March 2024
Repeat Prescriptions: You can reorder your regular prescriptions using one of the three options below: Via Patient Access or using the NHS App - you will need to register to use this service if you haven't already. By posting the prescription re-order slip to the surgery. Completing a prescription request form at the practice Please do not call the surgery to request a repeat prescription. We cannot process prescription requests over the phone. Please allow at least 4 working days for your prescription to be processed. This may be longer if you want your prescription sent to a chemist. If you are due for a medication review, one of our prescribers will want to speak to you before reissuing and this may cause delay. One-off Medication: If you think you need medication that you don't have on your repeat medications, you will need to send an eConsult for your GP to review.