Billinge Medical Practice (Orrell Branch)
58 Church Street, Orrell, Wigan, Lancashire, WN5 8TQContact details and opening times
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Reviews
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Review titled Positive Experience
Rated 5 stars out of 5
by Anonymous - Posted on 25 April 2025
I’d just like to pass on my many thanks and positive feedback following a recent visit to the surgery. I completed the online Patches request at 7.30am, received a phone call at 7.55am with an appointment for 10.15am on the same day for my unwell little boy. Super efficient and helpful office staff, who were lovely on the phone. Appointment was great. The Dr apologised for running slightly late, but this was due to him helping his previous appointment secure an urgent hospital place. The Dr was brilliant – super friendly, polite, thorough and made my child feel at ease from the moment he walked through the door. He engaged my child in the appointment, speaking to him on his eye-line and letting him ‘help’, all whilst trying to ask me questions too to gain a correct diagnosis. Cannot rate him highly enough – a real asset to the surgery. I’m so thankful for all the hard work that everyone has put into the improvements in this surgery – I honestly had such a positive experience and am super pleased that we stayed with you when our branch surgery closed in Orrell. Thank you all so much!
Visited April 2025
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