Bilton Medical Centre
120 City Road, Bradford, West Yorkshire, BD8 8JTContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled A complete torture
by Nadir - Posted on 07 June 2024
This surgery has ruined my peace of mind. There is a patient with similar date of birth and first/last names who resides in Bradford. I live 100 miles away and have never been to Bradford in my life. Their staff over-writes my personal details with the other patients particulars. I have contacted them repeatedly, and the lady who takes my call always assures me she is going to solve it, yet does the same thing again. She doesn't let me speak to the practice manager either. Completely useless staff. Instead of helping critical patients, they make their lives miserable.
Visited February 2024
Bilton Medical Centre has not yet replied.
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Review titled Ridiculous waiting times and being cut off
Rated 1 star out of 5
by Anonymous - Posted on 25 January 2024
I have had nothing but bad experiences at this doctors to the point where I’m in the queue on the phone and the receptionist answers and then cuts the call off straight away. This happens every week when I call for my meds then to top it off I get told I don’t need to ring every week even though my dosage equals to 28 tablets in a week. They are rude and condescending. They not very helpful at all that’s why I don’t really ring them for help even though I suffer with a lot of mental health. They really need to improve the services. I also struggle at 8.30am to get appointments when needed too.
Visited January 2024
Bilton Medical Centre has not yet replied.
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Review titled Worse practice
Rated 1 star out of 5
by Anonymous - Posted on 19 March 2024
I had a blood test appointment for the fourth time they lost my blood sample and made poor excuses for this action. The reception staff are rude and practice is run in a very poor manner unorganised and unprofessional.
Visited November 2023
Bilton Medical Centre has not yet replied.
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Review titled Professional staff going the extra mile with a smile!
Rated 5 stars out of 5
by Saira - Posted on 23 March 2023
I had a great experience visiting the surgery for my appointment as did my mother. The follow up call after my eConsult was prompt and the lady on the phone was very helpful. An appointment was arranged quickly with a range of times available that were suitable for us both. The receptionist and nurses we met were ever so helpful, professional and genuinely willing to go the extra mile to provide information and help out. We left the appointment feeling great and the staff are genuinely an asset to the workplace!
Visited March 2023
Bilton Medical Centre has not yet replied.