Birchington Medical Centre
Minnis Road, Birchington, Kent, CT7 9HQContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled My experience
Rated 5 stars out of 5
by Anonymous - Posted on 09 January 2024
Being seen by an actual trained and qualified doctor. Not a nurse or paramedic...hence a quick and accurate diagnosis and treatment...
Visited January 2024
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Birchington Medical Centre has not yet replied.
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Review titled My experience
Rated 5 stars out of 5
by Anonymous - Posted on 12 January 2024
I was able to have a face to face appt with a nurse practitioner and a doctor within a few days when I really felt unwell.
Visited January 2024
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Birchington Medical Centre has not yet replied.
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Review titled My experience
Rated 5 stars out of 5
by Anonymous - Posted on 15 January 2024
Friendly helpful receptionist, really professional GP who listened to my concerns and advised me on appropriate treatments and tests that needed to be done, I am extremely impressed how quickly it was dealt with.
Visited January 2024
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Birchington Medical Centre has not yet replied.
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Review titled My experience
Rated 3 stars out of 5
by Anonymous - Posted on 02 January 2024
After calling at 2 minutes past 8 for an appointment I received a call back just before 9 and there was no appointment available.
Visited January 2024
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Birchington Medical Centre has not yet replied.
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Review titled My experience
Rated 4 stars out of 5
by Anonymous - Posted on 02 January 2024
Consultation was on time and the doctor spoke very clearly and listened to what I had to say. I was not rushed.
Visited January 2024
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Birchington Medical Centre has not yet replied.
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Review titled My experience
Rated 2 stars out of 5
by Anonymous - Posted on 03 January 2024
Dr showed little interest in what i said. Waited 3 weeks for an appt that i didn't feel was worth it
Visited January 2024
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Birchington Medical Centre has not yet replied.
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Review titled My experience
Rated 5 stars out of 5
by Anonymous - Posted on 04 January 2024
Friendly and patient nurse who put my mind at rest knowing I was extremely anxious about a procedure I was going to have.
Visited January 2024
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Birchington Medical Centre has not yet replied.
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Review titled My experience
Rated 2 stars out of 5
by Anonymous - Posted on 02 January 2024
Firstly access - several times when entering I have had to give my full name and say why I am attending. Often it is with a queue of people close by when really there should be a system that enables me to check in without having to reveal in front of other (not working there) my personal information. Second - I was booked for an appointment that was all about a repeat of my presscription, however it was booked at a time when no doctor was there to sign it off. This was inefficient and unnecessary. I was not made aware of this and would have arranged an alternative time to come had this been highlighted. Thirdly I then arranged to come back to pick up my prescription when I was informed the notes on the system had not been left to do this and even though I stated it was the case it was said I had to wait for the person who saw me to come back in the next day to verify it and then wait again for sign off. Fourth issue - I asked for a call first thing so I could arrange my day and ensure my prescription was then made available, this did not happen I called and found out it was being processed and should be available later. I was then called after lunch to say it would now be ready to collect. Fifth I went in to collect my prescription it was not ready. I had to wait, the whole prescription was not available and I have to go back again. The pharmacist said this happens often that the doctors reception informs people prescriptions are ready and not leaving enough time for them ti be proecessed. This is my second time the communications between different personnel has resulted in delays and confusion. On ny previous visit it took 3 hours to sort getting a prescription as what was prescribed was not available to the pharmacy, I was then sent back to the doctor after seeing a nurse to say what had been prescribed was not suitable and then had to go back to the nurse and back to the pharmacy.
Visited January 2024
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Birchington Medical Centre has not yet replied.
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Review titled My experience
Rated 5 stars out of 5
by Anonymous - Posted on 23 January 2024
The surgeries pro active approach, contacting me, checking me, contacting with results, all make for a very good practice. Well done.
Visited January 2024
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Birchington Medical Centre has not yet replied.
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Review titled My experience
Rated 5 stars out of 5
by Anonymous - Posted on 02 January 2024
Very pleasant Doctor who gave me result s of tests and is sending through prescription to Chemist. Did not rush consultation.
Visited January 2024
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Birchington Medical Centre has not yet replied.