Birkwood Medical Centre
Westward Ho, Grimsby, South Humberside, DN34 5DXContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled No consideration or empathy
Rated 1 star out of 5
by John - Posted on 13 August 2024
Today I called birkwood medical centre to ask if they had received a form from DVLA asking to confirm that I'm fit and healthy to obtain a HGV C class licence due to my previous mental health issues. I'm two weeks into my hgv course and explained that I need this returning in order to book my theory tests and complete the course. I was then told it can take up to 6 weeks to complete said form as it's not priority due to being non NHS. After pleading with the completely unsympathetic receptionist that this is very important as it's my path back to full time employment again, I just got the same scripted upto 6 weeks answer . I was then passed to a so called senior colleague, who just repeated the same as her colleague, even though at which point I became emotionally upset. Absolutely no empathy or common sense from a complete disgrace of a GP surgery. The many appalling reviews are not a coincidence
Visited August 2024
Birkwood Medical Centre has not yet replied.
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Review titled Stay Away from this surgery
Rated 1 star out of 5
by Anonymous - Posted on 20 March 2023
This practice cant even adhere to standard procedure, so i cant access my medical records. I've been waiting nearly three months for my records to be sent to the psce The practice is being mismanaged, as the operation of the surgery is their responsibility, cant adhere to standard NHS procedure. Things always go downhill when the management is bad
Visited March 2023
Birkwood Medical Centre has not yet replied.
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Review titled Ever pick up the phone?
Rated 1 star out of 5
by Anonymous - Posted on 15 December 2022
I've had what i believe to be Gastroenitirus for the last two weeks Called for appointment everyday in the allocated times and yet to have gotten through. Its not a good surgery if people cant even get through to the reception in the calling times.
Visited December 2022
Birkwood Medical Centre has not yet replied.