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Bishop's Park Health Centre

Lancaster Way, Bishops Stortford, Hertfordshire, CM23 4DA

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Reviews

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  1. Review titled E consult request

    Rated 3 stars out of 5

    by Kerry Yates - Posted on 03 September 2024

    Phone in as e consult wasn’t Woking. Explained I had injury and needed naproxen for pain as going on holiday. Receptionist completed e consult for me. I received text confirming GP will contact me. No one rang me and I went on holiday next day without medication. I have just today browsed my NHS app to discover GP did a prescription but I was not informed ??? Plus GP did another Prescription for me for something I’m not even on ??? How’s that for service (or not)

    Visited July 2024

    Report as unsuitable

    Review titled Bishop's Park Health Centre

    Replied on 03 September 2024

    Dear Mrs Yates, thank you for your feedback. We are sorry to hear about the issue you've had. We'd be happy to investigate this further for you. You can make a complaint through our formal process, by downloading the complaints form here: https://southstreetsurgery.co.uk/patient-feedback/ or by writing to the Operations Manager at the Surgery. Thank you

    Report as unsuitable