BODMIN ROAD HEALTH CENTRE
Bodmin Road, Sale, Cheshire, M33 5JHContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Caring and responsive
Rated 5 stars out of 5
by Anonymous - Posted on 01 March 2024
I've always had amazing service at this fantastic practice - everything me and my husband have discussed with the doctors has been taken seriously and listened to, and acted upon. Technology has been adopted positively to enhance the experience as a patient and they are always improving. Receiving a phonecall about my results at 8.30 pm on a Friday to make sure I wasn't worried while I was away overseas for work is above an beyond. Can't reccomend enough.
Visited March 2024
BODMIN ROAD HEALTH CENTRE has not yet replied.
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Review titled A really great practice
Rated 5 stars out of 5
by Anonymous - Posted on 13 February 2024
Bodmin have been nothing but good to me. I've been with the practice for just over a year and have spent my pregnancy with them. Every time I have used askmygp for an appointment either for myself or baby, I have had same day contact which I am extremely grateful for. I like that you can request for a specific doctor or any doctor which I think helps a lot with getting in within a few hours of requesting. All the doctors and nurses I've had aswell have just been so lovely and really care to get you what you need.
Visited January 2024
BODMIN ROAD HEALTH CENTRE has not yet replied.
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Review titled Disgusting telephone service
Rated 1 star out of 5
by Anonymous - Posted on 27 November 2023
I called the surgery regarding making an appointment for some results. The woman I spoke to on the phone was so, so rude. As I didn't have access to 'My GP' at that time, she was going to delete my email address. She spoke to me like I was stupid and made out she was doing me a favour booking my appointment because I was unable to do it online at that time. I have never ever been spoken to like that in my whole life. Absolutely disgusting.
Visited November 2023
BODMIN ROAD HEALTH CENTRE has not yet replied.
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Review titled Amazing
Rated 5 stars out of 5
by Anonymous - Posted on 03 October 2023
I had a hysterectomy last week and thought I had a water infection. I rang Bodmin they didn't have an appointment but asked me to drop a sample off. Within a hour the doctor contacted me with the results and prescribed me antibiotics to be picked up in half an hour. Very efficient Thank you
Visited October 2023
BODMIN ROAD HEALTH CENTRE has not yet replied.
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Review titled Excellent Doctors and Nurses but…….
Rated 4 stars out of 5
by Anonymous - Posted on 20 October 2023
I have every confidence in both the Doctors and Nursing staff who I always find are extremely competent, courteous and professional. However it’s disappointing that the reception staff have no apparent customer service skills and at times are quite discourteous. It is also a real concern that when the receptionists speak to patients at the reception desk they have little regard when asking personal/confidential questions that can be clearly heard throughout the waiting area which is totally unprofessional and embarrassing.
Visited October 2023
BODMIN ROAD HEALTH CENTRE has not yet replied.
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Review titled Never managed to see a doctor
Rated 2 stars out of 5
by Anonymous - Posted on 06 April 2023
The "Ask My GP" booking system is an absolute farce, no other way to book an appointment, explained to the reception staff that I have been trying for seven days to book one, to be told to get up earlier and try at 8.00am. System crashed 3 times at 8.00am and then by 7 minutes past, no appointments available. Told to try NHS111, gave up after being on hold for just under an hour. Why can't you just simply phone and make an appointment for a few days ahead??
Visited April 2023
BODMIN ROAD HEALTH CENTRE has not yet replied.
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Review titled Good Practice
Rated 4 stars out of 5
by Anonymous - Posted on 11 April 2023
Ask My GP good & convenient but closes too early!Doctors always excellent .Reception staff ( one in particular) need retraining.Being busy ( we all understand this)is no excuse for rudeness- especially to elderly patients!
Visited April 2023
BODMIN ROAD HEALTH CENTRE has not yet replied.