Bolton Medical Centre
21 Rupert Street, Great Lever, Bolton, Lancashire, BL3 6PYContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Nice visit
Rated 5 stars out of 5
by Raja - Posted on 31 July 2024
It was a comfortable visit.The reception staff and the GP were welcoming and competent in their dealings....
Visited July 2024
Review titled Bolton Medical Centre
Replied on 31 July 2024
Dear Raja Thank you for your recent positive review on NHS choices. We will share your comments with the wider team. If you would like to discuss further please contact the practice. Kind regards L Wall Practice Manager
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Review titled Glad to be registered at this surgery.
Rated 5 stars out of 5
by June White - Posted on 31 July 2024
Have had issues relating to skin problems. Could usually receive a cancellation appointment on the day I rang the surgery, which I was grateful for as I received treatment when I most needed it.
Visited July 2024
Review titled Bolton Medical Centre
Replied on 01 August 2024
Dear June Thank you for your recent positive review on NHS choices. We will share your comments with the wider team. If you would like to discuss further please contact the practice. Kind regards L Wall Practice Manager
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Review titled Helpful staff
Rated 5 stars out of 5
by Mohsin Mahmood - Posted on 25 June 2024
Staff was so helpful and up to date with booking the treatment appointments and blood sampling. Best experience in 5 years as NHS patient and booking appointment system..
Visited June 2024
Review titled Bolton Medical Centre
Replied on 27 June 2024
Dear Mohsin Thank you for your recent positive review on NHS choices. We will share your comments with the wider team. If you would like to discuss further please contact the practice. Kind regards L Wall Practice Manager
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Review titled 5star service received as promised
Rated 5 stars out of 5
by Conrad Elkins - Posted on 05 April 2024
Seen on time.Efficiently and patiently treated.Due to my age I was promised assistance and advice should it become necessary. Very pleased with 5 star treatment, thank you.
Visited April 2024
Review titled Bolton Medical Centre
Replied on 05 April 2024
Dear Conrad Thank you for your recent positive review on NHS choices. We will share your comments with the wider team. If you would like to discuss further please contact the practice. Kind regards L Wall Practice Manager
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Review titled Excellent service
Rated 5 stars out of 5
by Michael Yates - Posted on 12 April 2024
Very good service and professional give advice when a see the Neurolist after my head scan and cervical scan
Visited April 2024
Review titled Bolton Medical Centre
Replied on 12 April 2024
Dear Michael Thank you for your recent positive review on NHS choices. We will share your comments with the wider team. If you would like to discuss further please contact the practice. Kind regards L Wall Practice Manager
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Review titled Terrible
Rated 1 star out of 5
by Anonymous - Posted on 17 May 2024
The surgery has way to many patients and not enough doctors to be able to be lucky enough to get an appointment you have to go down to the surgery before it even opens or you end up ringing over 100 times for it to ring and them to knock your call off and put it to the automated line saying sorry all our lines are busy at the moment even though it was ringing
Visited February 2024
Review titled Bolton Medical Centre
Replied on 17 May 2024
Dear Patient Many thanks for your feedback. We are sorry that your recent experience has not been a positive one. Please can you contact the surgery on 01204 463900 and ask to speak with the Assistant Practice Manager providing your full details so we can investigate this matter for you. Kind regards L Wall Practice Manager
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Review titled Sometimes helpful
Rated 3 stars out of 5
by Anonymous - Posted on 28 February 2024
I last visited the surgery over a week ago. The doctor and nurse was really helpful. The receptionist seemed to be occupied in different areas. We never hear a phone ring during our visit. But recently when you get told to phone at 8 in the morning for a doctors appointment The lines are busy for over 40 minutes. Then if you are lucky enough to get through The appointments are filled up. You get told to phone the surgery. Or NHS website or walk to the surgery. To make appointments. I've tried doing these. But I can't get anywhere. Except for walking down just to make an appointment. There are 2 ladies who are very helpful. The others look like they have just left school. What I don't understand is if they are so busy in the morning on the phones. Why are they only a few answering calls. We actually witnessed one year a member of staff using the computer to look at shopping page's. During surgery hours. There there to take calls and book appointments. Some people don't have computers to order medication. My oppion is there isn't enough staff at the front of surgery and not enough doctors.. It's not like it used to be. And when your trying to get get through the surgery for a doctors appointment. You can't see one for 2 weeks. And if you want to see the doctor you have to phone in the morning for 8. Then the lines are busy for over 40 minutes
Visited February 2024
Review titled Bolton Medical Centre
Replied on 28 February 2024
Dear Patient Many thanks for your feedback. We are sorry that your recent experience has not been a positive one. Please can you contact the surgery on 01204 463900 and ask to speak with the Assistant Practice Manager providing your full details so we can investigate this matter for you. Kind regards L Wall Practice Manager
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 28 February 2024
There receptionist was so helpful and really try to do the best to help me I can say they was so kind and would love to see this little message help them to get praise they deserve
Visited February 2024
Review titled Bolton Medical Centre
Replied on 29 February 2024
Dear Patient Thank you for your recent positive review on NHS choices. We will share your comments with the wider team. If you would like to discuss further please contact the practice. Kind regards L Wall Practice Manager
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Review titled Best practice in bolton
Rated 5 stars out of 5
by Anonymous - Posted on 28 February 2024
I would like to write this as I was in the practice was seen so fast, reception staff was super friendly booked all my follow ups super fast
Visited February 2024
Review titled Bolton Medical Centre
Replied on 29 February 2024
Dear Patient Thank you for your recent positive review on NHS choices. We will share your comments with the wider team. If you would like to discuss further please contact the practice. Kind regards L Wall Practice Manager
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Review titled Disgusting service
Rated 1 star out of 5
by Anonymous - Posted on 29 January 2024
Been coming to the practice for 2 years and the gp I saw today was rude even laughing at me, by far the worse practice I've ever been too will be leaving for a better doctor
Visited January 2024
Review titled Bolton Medical Centre
Replied on 08 February 2024
Dear Patient Many thanks for your feedback. We are sorry that your recent experience has not been a positive one. Please can you contact the surgery on 01204 463900 and ask to speak with the Assistant Practice Manager providing your full details so we can investigate this matter for you. Kind regards L Wall Practice Manager