Boothstown Medical Centre
Parr Bridge H&W Centre, Parr Bridge Retail Park, Mosley Common Road, Manchester, M29 8RZContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Boothstown Medical Centre .
Reviews
-
Review titled Poor- Very Poor
Rated 1 star out of 5
by Peabo - Posted on 29 August 2023
Getting past the reception is an absolute battle. (If you can get in touch with them!) tried to book an appointment but the Ask My GP app was turned off, tried phoning and after 20 mins spoke to someone who then said you have to make an appointment on the App (Ffs!)when I said it was useless the receptionist said “ Me or the system? Because if it’s me then I’ll hang up now” that’s what they think of us plebs! It comes to something when you can’t make a valid complaint without being threatened! The system is not Fit For Purpose. And I’m sure that if the GP’s knew how their reception acts they would do something about it. Wouldn’t give them the steam off my tea. When I got through she wanted to know what the symptoms were - sorry but she isn’t qualified to ask me my problems, she isn’t a GP so she got no information from me. Poor on all fronts!
Visited August 2023
Review titled Boothstown Medical Centre
Replied on 30 August 2023
Dear Patient, Thank- you for your feedback. We, as a Practice, welcome any feedback that you can give us, good or bad, about any aspect of your contact with the Practice. Please contact the Practice Manager, using our generic e-mail address, gp-p92605@nhs.net, to discuss your issues further. Many thanks Boothstown Medical Centre
-
Review titled Reception
Rated 3 stars out of 5
by Paul Andrew Jervis - Posted on 12 May 2023
I have been with boothstown medical center (in its various incarnations) for over 50 years. The service is getting ridiculous. I tried to book an appointment online to find that the online service was not working (why this has to be a live booking service i do not know) The site advised me to contact the GP surgery directly. I was on hold for 5 minutes only to be told that i had to wait until Monday (today is Friday) to book online again. This is madness. In 2023 we dont have a system that can take booking and distribute them so staff when they are available. The service was better when a pad and pencil was used.
Visited May 2023
Review titled Boothstown Medical Centre
Replied on 15 May 2023
Dear Mr Jervis, thank you for taking the time to feedback about the Practice. I am sorry that you have experienced difficulties with services at Boothstown Medical Centre. I have looked into your feedback and can see that Friday was an especially busy day at the Practice and a decision was made to temporarily suspend the online Askmygp service. If you would like to discuss this further please contact the Practice. Kind regards, Sharon Schofield, Practice Manager