Bootle Village Surgery
204 Stanley Road, Bootle, Merseyside, L20 3EWContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great friendly practice
Rated 5 stars out of 5
by Anonymous - Posted on 21 May 2024
All staff and doctors extremely helpful and friendly gethh to inc an appointment in a good time scale to suite my needs with work then all of the doctors and nurses I have seen recently have been very helpful and understanding
Visited May 2024
Bootle Village Surgery has not yet replied.
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Review titled Excellent practice
Rated 5 stars out of 5
by Miss Kirsty Harrison - Posted on 10 June 2024
Amazing doctors. Could not Fault them. Had excellent patient care for my self and my family and 2 children. Always happy to help. Highly recommend this surgey. Every member of staff from GPs ANPs Nurses HCAs and receptionist staff. Always been helpful to me and given lots of reassurance. Every appointment I have had they have gone above and beyond to help me get to these appointments and my children's.
Visited May 2024
Bootle Village Surgery has not yet replied.
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Review titled Excellent Apointment
Rated 5 stars out of 5
by Steve - Posted on 01 November 2023
I had some treatment on my knees due to arthritis and the Dr who i seen was fantastic explaining the procedure and what to expect in the coming days/ weeks etc since my appointment and precdure i now have no pain at all so hopefully this will last for a few months at least. Thank you
Visited October 2023
Bootle Village Surgery has not yet replied.
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Review titled Call up to make an appointment
Rated 1 star out of 5
by Anonymous - Posted on 22 November 2022
Call up a billion times to have nobody answer the phone Call up to make a doctors appointment Nobody answers Call up 100 times no answer Call keeps saying ended or busy What’s the point in having a reception to take calls if they’re not willing to do so
Visited November 2022
Bootle Village Surgery has not yet replied.
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Review titled empathy and professionalism lacking!
Rated 1 star out of 5
by Mrs Rankin - Posted on 26 October 2022
This surgeries reception manager has been extremely unhelpful and showed an extreme lack of empathy or professionalism when dealing with my 76 year old lovely Uncle who had been recently diagnosed with cancer . Making every request so difficult for him to access the support he needed to proceed in having a second opinion at a cancer hospital! The trainee GP was helpful but unable to sufficiently proceed with his request for an appointment to see a cancer consultant. This situation should never happen to any patient… what happened to GP surgeries helping their patients to receive the best possible care???
Visited October 2022
Bootle Village Surgery has not yet replied.
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Review titled Systems frustrating
Rated 4 stars out of 5
by Anonymous - Posted on 28 October 2022
Lovely caring trainee GP. Longterm problem, still waiting hospital review 6 months on(not GP fault) however poor Solution to my pain and plan to follow up when it took 84 attempts to get through due to restrictive appointment system for non urgent but long term issues
Visited October 2022
Bootle Village Surgery has not yet replied.