Borough Green Medical Practice
Quarry Hill Road, Borough Green, Sevenoaks, TN15 8RQContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Excellent consultation
Rated 5 stars out of 5
by Christine Libbeter - Posted on 23 February 2025
We are very lucky to have an excellent doctor like my registered doctor (I’m not allowed to mention his name). My son has additional needs and in the past both myself and him have come out of an appointment crying. He was extremely patient and caring allowing my son to explore his room whilst carrying out his examinations. I don’t think he even noticed he was being examined. The fear of needing a doctors appointment is no longer an issue for us
Visited February 2025
Borough Green Medical Practice has not yet replied.
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Review titled Great Practice
Rated 5 stars out of 5
by Stephanie Banks - Posted on 21 January 2025
I am new to this practice and the service I have received is off the scale. My doctor is excellent and is very thorough and professional. The staff are very very friendly and genuine, a great surgery and I will recommend them to anyone looking for a new surgery. I was prescribed medication for Shingles and the prescription was ready immediately.
Visited January 2025
Borough Green Medical Practice has not yet replied.
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Review titled Always an excellent service
Rated 1 star out of 5
by Dave Sutton - Posted on 05 January 2024
The reception staff and nurses are absolutely fabulous, and I consider myself lucky to be a patient here, but I would strongly advise against using their touchscreen login terminal as it did not log me in when I used it. I'm no stranger to computers and suspect the terminal itself needs replacing rather than a software fault. I spent 15 minutes longer than needed in the waiting room, but was lucky enough to have a very pleasant chat with another patient
Visited January 2024
Review titled Borough Green Medical Practice
Replied on 14 May 2024
Dear Mr Sutton Thank you for your feedback. I apologise for your experience with our checking-in machine. Unfortunately, we have had numerous problems with this that mainly related to our internet speed and the two software programmes not talking to each other. We are currently looking at alternatives. At the present time, I am please to report that the touchscreen seems to be behaving. Kind regards Emma, Practice Manager
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Review titled Disturbing.
Rated 1 star out of 5
by Anonymous - Posted on 29 December 2023
Following an Eye Test, my Husband was issues with an urgent letter to see GP. High Blood Pressure & White Spots behind Eye. Symptoms could trigger Heart attack. The Practice was approached with letter re/urgent appointment. My Husband was informed no appointment were available until Mid Jan 2024. Husband forced to see Private GP. Now taking Statins, Blood pressure Meds . & had Blood works taken. Borough Green practice, uncaring, belligerent attitude. Disgraceful.
Visited December 2023
Review titled Borough Green Medical Practice
Replied on 14 May 2024
Dear Anonymous Thank you for your feedback, all feedback is valuable. This matter is currently being discussed with you, so I feel it would be unfair to comment further at this time. Kind regards Emma, Practice Manager
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Review titled Great service
Rated 5 stars out of 5
by Rollason - Posted on 07 October 2023
I have visited the surgery for leg dressings for my mother, over the last few months, and the level of service from everyone involved has been absolutely first class. From the reception staff, all the Nurses, and a couple of Doctors, we have received excellent care and attention. I realise that we have become “regulars” and hope that we are not seen as a burden to the practice, but it certainly doesn’t seem that way. This Practice seems to show that everyone involved is very happy in their job, and everyone is greeted with a smile, and made to feel welcome. An absolute pleasure to deal with these people; thank you Borough Green Practice.
Visited September 2023
Review titled Borough Green Medical Practice
Replied on 09 October 2023
Dear Patient Thank you for taking the time to leave such positive feedback. It is always nice when everything runs smoothly and your feedback is greatly appreciated. I will ensure this is passed onto all the staff. Emma, Practice Manager
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Review titled Absolutely first class practice
Rated 5 stars out of 5
by Anonymous - Posted on 18 July 2023
My experience of this practice over the last 18 months has been consistently superb. The doctors, nurses and office staff, particularly the receptionists, are just superb. You can talk to them, book appointments, see a doctor, get advice. Their communication, efficiency and care is truly first class. The NHS should be looking at what they are doing and replicating it across other GP practices.
Visited July 2023
Review titled Borough Green Medical Practice
Replied on 09 October 2023
Thank you for taking the time to leave us positive feedback, it is greatly appreciated and will be passed onto all the staff. Emma, Practice Manager
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Review titled My Review
Rated 4 stars out of 5
by NHS User - Posted on 13 June 2023
On time, professional, communicative, explanatory, considerate, honest, to the point and not, time restricted. This was my experience of an appointment with the Diabetic Nurse. (and previous)
Visited June 2023
Review titled Borough Green Medical Practice
Replied on 13 July 2023
Dear NHS User, Thank you for your kind feedback which I will pass onto our Diabetic Nurse. Kind regards Practice Manager
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Review titled A great practice in all depts.
Rated 5 stars out of 5
by Adrian Lee - Posted on 11 July 2023
Have been a pithy there for 35 years. They are professional and caring practice in all depts. Wonderful new telephone system. Polite and professional reception. Nurses make you feel as you are the most important patient. Dr. very patient and professional.
Visited May 2023
Review titled Borough Green Medical Practice
Replied on 13 July 2023
Dear Mr Lee Thank you for your kind feedback which is very much appreciated. I will pass this onto all the staff. Kind regards Practice Manager
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Review titled Exceptionally good medical practice
Rated 5 stars out of 5
by Anonymous - Posted on 25 April 2023
Great team. No messing around but always sympathetic and efficient at managing to find a way to help. Quick, effective call backs and quick appointments when necessary. Our large family of all ages have been looked after very well for many years. Very supportive to visiting elderly family members needing temporary. Good minor ops support and great dispensary service. Thanks !
Visited March 2023
Review titled Borough Green Medical Practice
Replied on 13 July 2023
Dear patient, Thank you for your kind feedback which is much appreciated. Kind regards Practice Manager, Borough Green Medical Practice