Bottisham Medical Practice
Tunbridge Lane, Bottisham, Cambridge, Cambridgeshire, CB25 9DUContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled A good, caring practice.
Rated 5 stars out of 5
by VMA - Posted on 16 February 2024
The receptionist who took my call was pleasant and helpful and I was given a face to face appt. for that day. My GP listened to my concerns, addressed them and fully explained further action. He was reassuring and I didn't feel rushed. I felt confident that I was being well looked after. It is an excellent practice.
Visited February 2024
Bottisham Medical Practice has not yet replied.
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Review titled Issues getting an appointment
Rated 4 stars out of 5
by Anonymous - Posted on 08 February 2024
Was told to call pharmacy which I did to then be told as a reoccurring problem child needs to be seen by the gp. Information needs to correct when being given out
Visited February 2024
Bottisham Medical Practice has not yet replied.
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Review titled Reassuring doctors
Rated 5 stars out of 5
by Anonymous - Posted on 05 February 2024
The doctor we saw immediately put us at ease with regards to the issue in hand. A plan of action was put into place straight away to alleviate the issue in the future.
Visited February 2024
Bottisham Medical Practice has not yet replied.
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Review titled Fantastic local GP practice
Rated 5 stars out of 5
by Mrs Emma Magellan - Posted on 07 February 2024
My family and I have nothing but positive experiences of Bottisham Medical Practice. Just recently, I was incredibly impressed by the lovely tone of voice and caring response given to each new caller by the receptionist. I was advised ahead of time that my appointment was running very late, giving me the option to attend later, so I wouldn't have to wait so long at the surgery. When I got into my appointment, the doctor immediately apologised for my wait. Although she looked tired and had probably not stopped for the previous 4-5 hrs, she listened carefully to me and didn't rush me. I took a slip to make a compliment but hadn't had time to fill it out. Please accept this message as a compliment for the fantastic job you are all doing. As a fellow member of NHS staff, I know your efforts will often go unrecognised but many of us do see you. Thank you.
Visited February 2024
Bottisham Medical Practice has not yet replied.
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Review titled Good experience
Rated 5 stars out of 5
by Andrew - Posted on 25 April 2024
Visited surgery 0830, got an appointment at 0910. Couldn’t have been easier. The receptionist was calm and lovely as usual. The appointment was on time and I left having been dealt with in a professional and courteous manner This, in my experience is the normal way of things at bottisham surgery Thankyou so much for what you all do for me and the wider community
Visited February 2024
Bottisham Medical Practice has not yet replied.
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Review titled Lucky to have such a fantastic Practice
Rated 5 stars out of 5
by Anonymous - Posted on 07 February 2024
I feel very lucky to have access to the care and compassion from Bottisham Practice. Every team member is knowledgeable and thorough. My family has experienced outstanding service and excellent follow up. Thank you
Visited January 2024
Bottisham Medical Practice has not yet replied.
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Review titled Efficient service
Rated 5 stars out of 5
by Katy Limmer - Posted on 08 February 2024
This specific visit demonstrated that the practice goes above and beyond for its patients. I had run out of regular medication and the NHS app didn’t process my repeat order. I got through to a lovely receptionist who listened to my concerns about not having my medication and then took it on herself to try to resolve it for me. Within an hour she had called me back to say she’d got a prescription signed by the GP and that my prescription was being processed by the pharmacist. Despite the error not being the practice’s they took time to make it right for me. I was very grateful for their support. As a general note, I feel very lucky to have such a hard working and professional team at our GP?surgery! I am always seen when needed or they call to triage. They work under huge pressure and in my opinion do an amazing job!
Visited January 2024
Bottisham Medical Practice has not yet replied.
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Review titled Caring and understanding
Rated 5 stars out of 5
by Anonymous - Posted on 08 February 2024
I took my little boy to the practice for a skin condition. The doctors were really careful in diagnosing his condition and made sure that the diagnosis is correct by taking second opinion.They were all very kind and put my son at ease. We are really lucky to have this practice in the village and hope they continue providing this exceptional service!
Visited December 2023
Bottisham Medical Practice has not yet replied.