Bowling Hall Med Practice
Rooley Lane, Farsley, Bradford, West Yorkshire, BD4 7SSContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Bowling Hall Med Practice.
Reviews
-
Review titled Brilliant service
Rated 4 stars out of 5
by Kirsty walker - Posted on 18 November 2022
I don’t normally leave reviews but after the service today I just felt it was right. Phoned today at 15.40 as my daughter had been poorly which had steadily got worse explained her symptoms and was put on a waiting list to speak to the doctor which I appreciate as it was so late in the day with in 20mins the doctor had called me back and sorted everything out for her to be seen. I cannot fault the work of all the staff today and the doctor I spoke to really did go above and beyond for me and my daughter today. Thank you so much.
Visited November 2022
Review titled Bowling Hall Med Practice
Replied on 06 October 2023
Thank you very much for your kind words. We are glad that your daughter was seen to by our clinician and I hope she is doing well since being seen. I will pass this feedback on to the team and praise them for their hardwork. Thank you, BHMP
-
Review titled Closed during opening hours !!!!
Rated 2 stars out of 5
by Sue - Posted on 24 August 2022
I received a letter saying to contact the surgery to make an appointment but I have tried numerous times today & it just says closed but no reason & it is during opening hrs. Give msg when reopening!!!
Visited August 2022
Review titled Bowling Hall Med Practice
Replied on 06 December 2022
Dear Sue, Unfortunately, on that date, the 24th of August, we had a practice shut down in the afternoon for staff training. I will check with management whether they are informing our telephone providers to put the automated message on which informs patients that we are closed for training purposes. We apologise if this wasn't on this time but will ensure it is raised that it doesn't happen again. Many Thanks, BHMP
-
Review titled Great practice
Rated 5 stars out of 5
by Diane and David Brown - Posted on 21 July 2022
The staff are always happy to help and very pleasant. Nothing is too much trouble. We are very happy with the service provided.
Visited July 2022
Review titled Bowling Hall Med Practice
Replied on 12 August 2022
Dear Diane and David, Thank you very much for your very kind comments, it is very much appreciated. I will share your comments with the members of staff. Many Thanks, BHMP
-
Review titled Should be shut down
Rated 1 star out of 5
by Anonymous - Posted on 26 July 2022
The service has been totally inadequate. Blaming other nhs departments for your own failings. Taken over 2 weeks to arrange a simple test. Once the test arrives and you know results are required urgently, all you can do is ask us to come in and sit wait until you get a chance to do the test. Sunrises you still have patients with this pathetic service.
Visited July 2022
Review titled Bowling Hall Med Practice
Replied on 12 August 2022
Dear Patient, We are sorry that you feel this way. Unfortunately, this test is not held within primary care and should really be taking place within secondary care. Due to this always taking care in secondary care, this was a kit that we have never had to order before causing the delay for it to arrive with us. Learning from this, we have ordered an extra kit in just in case this every happens again. Once again, we apologise for the experience you have had. BHMP