Braithwaite Rd Surgery
36 Braithwaite Road, Lowton, Warrington, Cheshire, WA3 2HYContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Good service
Rated 5 stars out of 5
by Bernard edwards - Posted on 05 March 2025
A good expeiance apointment in reasonsble time i Was seen5 minuits early no problems with this surgery
Visited March 2025
Review titled Braithwaite Rd Surgery
Replied on 06 March 2025
Hi Mr Edwards, Thank you for taking the time to submit your review, I am so pleased to hear you are happy with the service you have received. Many Thanks Kath Walker Practice manger.
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Review titled Jolly good practice
Rated 5 stars out of 5
by Dave Ryder - Posted on 07 March 2025
Called today, cap in hand, to see the diabetic nurse. After a deserved telling off she put me on the straight and narrow. Bazzin nurse.
Visited March 2025
Review titled Braithwaite Rd Surgery
Replied on 07 March 2025
Dear Mr Ryder, Thank you so much for your taking the time to submit a comment and making us aware of your experience today. I am so glad you are pleases with the service you have received from the practice. Kind regards Kath Walker Practice Manager.
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Review titled Understanding GP
Rated 4 stars out of 5
by Anonymous - Posted on 04 March 2025
I was listened to during my appointment not rushed, understanding & empathy was given along with a follow up appointment with the same GP, thank you.
Visited March 2025
Review titled Braithwaite Rd Surgery
Replied on 04 March 2025
Thank you for taking the time to send in your review, I am so please to hear you are happy with the service you received from the practice today. Many Thanks K walker Practice Manager.
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Review titled Very efficiant practice
Rated 5 stars out of 5
by Margaret Williams - Posted on 17 February 2025
I was sent for a routine chest xray as I hadn.t had one for some...a tiny nodule was found and I was seen very quickly and professionally...that GP saved my life...
Visited February 2025
Review titled Braithwaite Rd Surgery
Replied on 17 February 2025
Thank you for taking the time to add such a lovely comment. I am happy to hear you are please with the service you have received by the practice. Kind regards Kath walker (Practice Manager )
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Review titled Well looked after
Rated 4 stars out of 5
by Anonymous - Posted on 14 February 2025
I am always able to get an appointment within an acceptable amount of time. My visits are usually at the given time. I am listened to and feel that the appropriate next steps are clearly explained to me.
Visited February 2025
Review titled Braithwaite Rd Surgery
Replied on 17 February 2025
Thank you for taking the time to add such a lovely comment. I am happy to hear you are please with the service you have received by the practice. Kind regards Kath walker (Practice Manager )
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Review titled Efficient services
Rated 4 stars out of 5
by Steve - Posted on 24 February 2025
Made an appointment to see a GP regarding an unusual condition that has been coming and going for over a month Was checked out thoroughly by the GP who reassured me that everything appeared normal but would still like to get some x-rays done to make sure nothing untoward is happening For this i am grateful
Visited February 2025
Review titled Braithwaite Rd Surgery
Replied on 24 February 2025
Hi Steve, Thank you for taking the time to send in your review, I am so please to hear you are happy with the service you received from the practice today. Many Thanks K walker Practice Manager.
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Review titled Unsatisfactory visit
Rated 4 stars out of 5
by Anonymous - Posted on 28 February 2025
Treatment excellent.But had to wait form 3.10(Appt time) until 3.50.Feel waiting time was unacceptable .
Visited February 2025
Review titled Braithwaite Rd Surgery
Replied on 28 February 2025
Thank you for taking the time to make me aware of the issue you have had when visiting the surgery today and i do apologies for the waiting time you have had today and i will take this up with the clinician in question. Kind regards Kath Walker Practice Manager
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Review titled Good Practice
Rated 5 stars out of 5
by Graeme Mills - Posted on 20 February 2025
Staff were pleasant, they answered the phone promptly. Had a quick appointment with the doctor. Doctor was empathetic to my concerns.
Visited February 2025
Review titled Braithwaite Rd Surgery
Replied on 24 February 2025
Thank you Mr Mills for taking the time to rate the surgery and send a response in, It is much appreciated and lovely to hear you are happy with the service you receive. Many Thanks Kath Walker
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Review titled Great customer service
Rated 5 stars out of 5
by Emma Metcalfe - Posted on 03 January 2025
I had the flu virus over Christmas which was getting worse. I tried to ring the surgery to get an appointment from 8am but it either cut me off or my time in the queue was increasing. I completed the online patient form, to provide details. The surgery rang me back within 30 minutes and organised an appointment with the GP by 10am! I was diagnosed with an acute lower respiratory tract infection been prescribed strong antibiotics and a blue inhaler.
Visited January 2025
Review titled Braithwaite Rd Surgery
Replied on 03 January 2025
Hi Emma, Thank you for taking the time to tell us about your experience and i do apologies for your experience with the phone system you experienced as we are always looking at ways to improve. The online consolations are a great way to contact the surgery as these can be accessed at anytime. I am pleased to hear you was happy with the consultation you received and you are now receiving the treatment needed. Many Thanks K walker ( Practice Manager )
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Review titled First class practice
Rated 5 stars out of 5
by Wendy Whitter - Posted on 03 January 2025
I requested a doctor's appointment today at the reception the receptionist was extremely pleasant and helpful I was given an appointment and saw the doctor of choice by request. As always I was treated with respect and pleasant manner on arrival and during my appointment with the Doctor. Thank you to all concerned
Visited January 2025
Review titled Braithwaite Rd Surgery
Replied on 03 January 2025
Hi Wendy, Thank you for taking the time to add such a lovely comment. I am happy to hear you are please service you have received by all staff in surgery. Kind regards Kath walker (Practice Manager )