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Branch End Surgery

Main Road, Stocksfield, Northumberland, NE43 7LL

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Patient ratings and reviews

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Help others by sharing your thoughts and experiences about Branch End Surgery.


Reviews

Displaying 1 to 10 of 19

  1. Review titled Stranded

    Rated 5 stars out of 5

    by Simon Morris - Posted on 07 March 2025

    My mum is at home recovering from a hip replacement op. I’m looking after her primarily whilst we wait for the installation of a stairlift. The installation was delayed by a few weeks. Which meant my diabetic medicines wouldn’t cover my extended stay. But a quick call to Brach End Surgery annd they couldn’t be more helpful. They sorted prescription cover from a local pharmacy and even texted me the address. First class. Thank you so much.

    Visited March 2025

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    Branch End Surgery has not yet replied.


  2. Review titled Excellent experience

    Rated 5 stars out of 5

    by Paul Macdonald - Posted on 14 March 2025

    Perfect example of a well ran practice. From registering at the waiting room entrance to leaving I found it very relaxing. In observing how other patients were treat was evidence to how the best ethics are put in to practice

    Visited March 2025

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    Branch End Surgery has not yet replied.


  3. Review titled Ultra fast response

    Rated 5 stars out of 5

    by Steve Braysher - Posted on 03 March 2025

    Experienced a worrying issue, phoned for an urgent appointment at about 1pm but none available, suggested urgent care. From there referred back to practice, rang at about 2.30. Suggested I ring first thing next day to get a same day appointment but within half an hour had a return call offering a cancellation - saw doctor before 5pm. Referred + tests following day. 2 working days later I have 2 follow on appointments arranged. Everybody that I came in contact with in the surgery was first rate - a big thank you!

    Visited February 2025

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    Branch End Surgery has not yet replied.


  4. Review titled Wonderful practice.

    Rated 5 stars out of 5

    by Carole Thirlaway - Posted on 07 October 2024

    My consultation today was excellent. My concerns were listened to and advice given. Test were arranged and I was told of possible outcomes. I was reassured and very grateful.

    Visited October 2024

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    Branch End Surgery has not yet replied.


  5. Review titled Lovely staff

    Rated 4 stars out of 5

    by Chloe Allen - Posted on 22 October 2024

    Had my annual asthma review with one of the Practice Nurses here. By far one of the nicest nurses/gps I’ve had a check up with. He was really informative and had great bedside manner. He took the time to demonstrate how to use the inhaler and insured I understood everything clearly. He also gave me my flu jab there and then too just to save me a separate trip to the surgery. I felt totally relaxed and safe during my appointment with him. Thanks again

    Visited October 2024

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    Branch End Surgery has not yet replied.


  6. Review titled Always helpful and efficient

    Rated 5 stars out of 5

    by Alan Clark - Posted on 12 October 2024

    The one-way system that was in operation for the flu jab was swift and very effective, and took no more than 5 minutes to complete.

    Visited October 2024

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    Branch End Surgery has not yet replied.


  7. Review titled Good service

    Rated 5 stars out of 5

    by Marian Leeming - Posted on 07 October 2024

    I received y latest Flu vaccination on Saturday, 5th October 2024 and was impressed by the excellent and efficient service I experienced from the Branch End Surgery staff. Thank you.

    Visited October 2024

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    Branch End Surgery has not yet replied.


  8. Review titled Excellent practice

    Rated 5 stars out of 5

    by Carole Seheult - Posted on 07 October 2024

    Was extremely happy with my recent experience at Branch End which was to have a flu jab. The whole experience was extremely efficient and as always everyone very pleasant and professional

    Visited October 2024

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    Branch End Surgery has not yet replied.


  9. Review titled Thank you

    Rated 5 stars out of 5

    by Al W - Posted on 16 September 2024

    I was very impressed by the service I got today from the surgery. Thank you all for the swift reply to my request.

    Visited September 2024

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    Branch End Surgery has not yet replied.


  10. Review titled Great practice

    Rated 5 stars out of 5

    by Melanie Wilkinson - Posted on 28 September 2024

    I was in pain this morning and the receptionist got me in very quickly to see a doctor,can’t thank them enough.

    Visited September 2024

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    Branch End Surgery has not yet replied.