Brannel Surgery
58 Rectory Road, St Stephen, St Austell, Cornwall, PL26 7RLContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Receptionist so rude
Rated 3 stars out of 5
by Anonymous - Posted on 27 March 2024
I walked out of the reception this morning so upset after being spoken to like I was the worst mum in the world. You can't win they either want to know everything and see pictures you do this and then get laid Into for too much info or didn't need to see pics. I am a mum looking for guidance and wanting my 3 year old to been seen today not 4 weeks time. You should have compassion, Care, respect not make me feel so rubbish for doing what I thought was the right thing. I've been with this doctors since I was a little girl and it has just got worse and worse since covid. Shame on you brannel surgery
Visited March 2024
Review titled Brannel Surgery
Replied on 09 April 2024
I am sorry that you are unhappy with the service you have had from Brannel Surgery. However I am unable to respond to your comments above as you have posted anonymously. If you would please contact us via our website I can look into the comments you make above, and respond to you personally and directly.