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Bredbury Medical Centre

1 Auburn Avenue, Bredbury, Stockport, Cheshire, SK6 2AH

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Patient ratings and reviews

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Reviews

Displaying 1 to 2 of 2

  1. Review titled Very good

    Rated 5 stars out of 5

    by Veronica - Posted on 23 April 2024

    I recently had occasion to visit this practice in view of a severe cough I had for several weeks. I was seen by a doctor the next morning who was very thorough in her examination and I was sent for an X-ray. I was a few days later told to go for some further x-rays where they discovered a shadow on my right lung. I was then telephoned by a partner of the practice who wrote to the hospital for me fo have a ct-scan. I duly went a few days later and have now had the results. Fortunately for me no cancer was discovered but the scan was very thorough and made sure there was nothing else wrong. All this took place in a matter of a week and I cannot thank the staff enough for their prompt advice and service to get me sorted. From the receptonist upwards many thanks.

    Visited April 2024

    Report as unsuitable

    Review titled Bredbury Medical Centre

    Replied on 03 February 2025

    Thank you for sharing your experience with us! We apologize for the delay in responding. We're making a real effort to connect better with our patients, and that includes acknowledging your valuable feedback. We're so pleased to hear that you felt the doctor was thorough and that you were seen so quickly. We know how worrying a cough like that can be, and we're glad we could act fast to get you the X-rays and CT scan. We're especially happy to hear that everything turned out well. We'll be sure to pass on your thanks to the whole team, from the receptionist to the doctors.

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  2. Review titled Great customer service

    Rated 5 stars out of 5

    by Tracey Adams - Posted on 05 June 2023

    Needed repeat medication early due to holiday. During call to the centre, link for reason for request sent. That afternoon I received email from chosen pharmacy that the practice had authorised request. Quick, efficient and great customer service.

    Visited June 2023

    Report as unsuitable

    Review titled Bredbury Medical Centre

    Replied on 03 February 2025

    Thank you so much for your kind review! I'm really sorry it's taken us so long to respond. We're working hard to improve how we communicate with our patients, and replying to your feedback is a big part of that. We're so glad to hear your repeat medication request was handled quickly and efficiently. It's great that the online link and email system worked well for you, and that your pharmacy was informed so promptly. We really appreciate you taking the time to share your positive experience.

    Report as unsuitable