Brent Area Medical Centre
Anvil House, Brent Road, East Brent, Highbridge, Somerset, TA9 4JDContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Speedy results
Rated 5 stars out of 5
by Pam Sankey - Posted on 31 January 2025
I had blood samples taken by the practice nurse at 11.15 one morning and by bedtime that same day my numerous results appeared on my online medical records, together with my GP’s comments. I cannot fault the speed and efficiency of this service which avoids days of uncertainty and worry. Many thanks.
Visited January 2025
Brent Area Medical Centre has not yet replied.
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Review titled Outstanding level of care
Rated 5 stars out of 5
by Jane Watkins - Posted on 22 December 2024
Following a brief telephone consultation concerning a lump on the back of my hand, the GP invited me to an appointment only 30 minutes later. This was extremely reassuring and very grateful for this opportunity. Following the examination, a clear explanation was given of treatment options and associated risks. Beforehand checks were made on medication, prior to treatment. I raised an additional concern regarding medication, which the new GP was more than pleased to discuss. Once again this was very reassuring. In summary, I was extremely grateful for his outstanding level of care, professionalism and ability to reassure me about the condition. From the outset, I had the utmost confidence and would highly recommend the GP’s and staff at Brent Area Medical Centre. Thank you.
Visited December 2024
Brent Area Medical Centre has not yet replied.
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Review titled Rushed service
Rated 3 stars out of 5
by Paula - Posted on 09 April 2024
I was put on BP tablets a couple of months ago after a nurse general yearly appointment for my HRT followed by myself recording my BP as requested I called the surgery for a follow up appointment to give my Bp recordings to which I had a phone appt from a doctor & from this I was put on low BP medication Again I recorded my BP whilst on the tablets called the surgery to make an appointment to which again I was given another phone call appointment ! The doctor called seemed rushed or I felt rushed asked me you have made the phone appointment request ?? Are you on BP tablets ? she kept butting in & I felt not listened to I gave a couple of my BP readings to which she said well it hasn’t changed I will up the medication now So she was taking my readings to up medication when I think they should call me in for this to check not just up the dose I also mentioned Loss of weight fatigue and headaches I felt totally dismissed she was in a hurry and she sounded stressed In the end I just agreed I didn’t try to say anymore & she said my perscription would be ready to collect tomorrow I’m someone who does not like taking tablets So I feel it hasn’t been double checked that I need it to be increased or I would feel happier if it was checked but i felt I couldn’t ask I Through this I haven’t seen a doctor face to face once medication has been prescribed by what I’m giving them
Visited April 2024
Review titled Brent Area Medical Centre
Replied on 10 April 2024
Hi Paula, we are really sorry to hear this. If you would like us to investigate this further please email somicb.receptionstaff-bamc@nhs.net Kind regards, Emma Roberts, Practice Manager.