Bridge Lane Group Practice
Bridge Lane Health Centre, 20 Bridge Lane, Battersea, London, SW11 3ADContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Impossible to get an appointment practice
Rated 2 stars out of 5
by Anonymous - Posted on 27 November 2023
On the 27th of November, 2023, I called Bridge Lane Group Practice to book an appointment. I was told there are no advance appointments available. The receptionist didn't know when the appointments might become available and could not advise when I should try calling back. The only offered options were: calling at 8 am for the same day appointment, which I also tried before, and it is a mission impossible to get through the queue, not to mention that you should be ready to drop everything and run there the same day should you happen to get lucky. Alternatively, I was offered to come in to the practice on Tuesday or Thursday at 7 am and try my luck that way. This is ridiculous not to be able to book an advance appointment over the phone!!!
Visited November 2023
Bridge Lane Group Practice has not yet replied.
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Review titled Great doctor
Rated 5 stars out of 5
by Kathleen Morley - Posted on 26 September 2023
The GP that visited my dad yesterday is amazing. She always puts me at ease. She always keeps me updated. The reception staff are always helpful
Visited September 2023
Review titled Bridge Lane Group Practice
Replied on 05 December 2023
Dear Ms Morley, Thank you for your positive feedback. I will feed this back to our staff in our team meeting. Jo Lawson Operations Manager
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Review titled Flexible and calm
Rated 5 stars out of 5
by Mr. David O'Malley - Posted on 07 November 2022
Unfortunately I missed an appointment to see a nurse as I was delayed in school. I went to apologise at reception. I was told that I might still be seen by the re eptionist and in fact the nurse fitted me in at the end of the morning session. I was delighted at the response even though it was my fault. Full marks and much gratitude.
Visited November 2022
Bridge Lane Group Practice has not yet replied.