Bridge Medical Centre
Wassand Close, Three Bridges, Crawley, West Sussex, RH10 1LLContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Reception
Rated 3 stars out of 5
by Mrs Susan O’Reilly - Posted on 12 March 2025
I came to pick up a urine sample pot. I had to wait for 35 minutes in a long queue of people which is ridiculous. The receptionist ( I did put her name but that’s not allowed !) was helpful and friendly but this didn’t help when you’re standing in a queue for that length of time . Surely when busy you should have 2 people off reception which would make visiting the surgery a better experience.
Visited March 2025
Bridge Medical Centre has not yet replied.
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Review titled Fantastic receptionist
Rated 4 stars out of 5
by Christopher Hargreaves - Posted on 12 March 2025
I came into the surgery to enquire about a prescription problem and the receptionist was absolutely brilliant. She was able to get a prescription ordered for me and have it placed on my repeat list. She also dealt with a large queue with patience and professionalism. Whatever you pay her it isn't enough.
Visited March 2025
Bridge Medical Centre has not yet replied.
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Review titled Great support
Rated 5 stars out of 5
by Isla McCole - Posted on 03 February 2025
Every time I use the messaging functionality I always have fast responses and great advice. I spoke to the Dr the same day I messaged for guidance today, have been into the surgery to book a blood test and I received really supportive, friendly guidance (despite it being 6pm!) and an appointment for 48 hours later. Bridge Medical centre are always brilliant
Visited February 2025
Bridge Medical Centre has not yet replied.
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Review titled Brilliant
Rated 5 stars out of 5
by Alan Payne - Posted on 26 February 2025
The Service provided by all the staff was absolutely first class, from my early morning request for an urgent appointment using electronic System. Within the hour I was offered an appointment with a doctor, again an hour later in the morning. This doctor carried out a full examination and changed one of my daily tablets. This doctor was new to me and she was very professional and thorough, a blood test was requested and I went to reception and was offered an immediate appointment to see a very pleasant lady who duly took blood for test. This complete visit was compled in less than an hour and was probably the most professional visit I have had for this Practise. I Collected my prescription tablets on the way home. Thankyou very much Bridge for today.
Visited February 2025
Bridge Medical Centre has not yet replied.
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Review titled Very Happy
Rated 5 stars out of 5
by Keith Wright - Posted on 03 December 2024
My visit today was for pre- diabetes check and hypertension review. We had a laugh and a joke, decided that left arm was empty so took blood from right arm, all very jolly but very thorough, thank you!!!
Visited December 2024
Bridge Medical Centre has not yet replied.
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Review titled Excellent customer service
Rated 5 stars out of 5
by Kumi Prentice - Posted on 11 December 2024
I have met a lovely lady at your reception. She looked after me and my husband very well. Thank you for your great support as always. Xxx
Visited December 2024
Bridge Medical Centre has not yet replied.
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Review titled Fantastic Surgery
Rated 5 stars out of 5
by Katie - Posted on 11 December 2024
I am new to the surgery and have received amazing care so far. From the extremely helpful reception / admin team to the clinical team, I have been amazed at the quick efficient service offered. I have been triaged once through the online system and the Doctor was informative and helpful. The second time my circumstances changed and 'sc' from admin team quickly helped me, in a calm professional manner, offering me a face to face appointment. Dr 't' was kind, caring and informative. The strain general practice is under currently - this surgery is a prime example of how it triaging works perfectly and the staff need to be recognised as amazing! A true gem in Three Bridges!
Visited December 2024
Bridge Medical Centre has not yet replied.
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Review titled Quick and easy blood test
Rated 5 stars out of 5
by Anne Thomas - Posted on 03 December 2024
The nurse called me in early, which was great. She said she'd use a thin needle as I have a narrow vein, which was great news as years ago I had some dreadful experiences (not at this practice). It was completely painless and quick and the nurse was really friendly.
Visited December 2024
Bridge Medical Centre has not yet replied.
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Review titled Wonderful staff
Rated 5 stars out of 5
by Fiona Hayes - Posted on 08 November 2024
I am very pleased with the service I receive from this surgery and every member of staff is kind, friendly and helpful I had a spirometry test done which took an hour and the nurse who did the test was just fantastic in every way
Visited November 2024
Bridge Medical Centre has not yet replied.
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Review titled Good Monthly Checkup
Rated 5 stars out of 5
by George Emburey - Posted on 22 November 2024
My check up was of the usual high standard. The practioner was her normal friendly and helpful self.
Visited November 2024
Bridge Medical Centre has not yet replied.