Bridge Medical Centre
Wassand Close, Three Bridges, Crawley, West Sussex, RH10 1LLContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Amazing practise
Rated 5 stars out of 5
by Lina - Posted on 19 July 2024
Went in for my blood test and found one of the most amazing nurses . Very chatty , smiley. Ensured that I was okay while taking blood. One of the best services I experienced in Hospital and GPs . Thank you
Visited April 2024
Bridge Medical Centre has not yet replied.
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Review titled Great staff
Rated 5 stars out of 5
by Janet smith - Posted on 13 April 2024
The young lady that I saw was so friendly,very polite and professional,she made me feel at ease and relaxed. I am always greeted with a smile whenever I see her.
Visited April 2024
Bridge Medical Centre has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Sunday Oladimeji - Posted on 02 April 2024
I was attending to promptly without contempt . The Nurse that attended to me was very courteous and professional. I am very happy to be attached to the surgery.
Visited April 2024
Bridge Medical Centre has not yet replied.
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Review titled Everything worked perfectly
Rated 5 stars out of 5
by Adrian - Posted on 12 April 2024
Appointment was for a blood test. Both admin (including reminder messages) and test on the day worked very smoothly. Excellent, friendly service and support from all team involved. Thank you
Visited April 2024
Bridge Medical Centre has not yet replied.
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Review titled Very quick and friendly
Rated 4 stars out of 5
by KAY BAKER - Posted on 08 April 2024
Went to have a blood test, called straight in, the Nurse was friendly and efficient, overall a good experience.
Visited April 2024
Bridge Medical Centre has not yet replied.
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Review titled Finally the new phone system is working.
Rated 4 stars out of 5
by Anonymous - Posted on 03 April 2024
I thought it was great that they call you straight back if the line is busy. There was over 30 calls in front of me but you don’t have to wait to get through. I got a call back within 31 minutes. Plus managed to get a blood test with 24 hours. It was very easy and quick my appointment was for 9am and I was out of there at 9.02am. Very nice Friendly staff too.
Visited April 2024
Bridge Medical Centre has not yet replied.
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Review titled Excellent follow up contact
Rated 5 stars out of 5
by Adrian B - Posted on 09 April 2024
Very reassuring that the Community Care team keep in good touch with cancer patients, offering the patient both a chance to update them, and a reminder that the team is there at any stage to give support. My recent review gave me plenty of opportunity to feed back, and raise any issues. A big thank you to Sarah.
Visited April 2024
Bridge Medical Centre has not yet replied.
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Review titled Some very helpful staff
Rated 4 stars out of 5
by Anonymous - Posted on 25 April 2024
One the whole I had a positive experience. The reception team were very helpful and polite. The practitioners I saw were kind and caring. Overall nice experience. However I would like to add that you need to look at the patients history more and treat patients based on their whole history. My daughter was prescribed loads of different antibiotics via text without any explanation of why the previous medication hadn’t worked. It felt like a robot was treating her.
Visited April 2024
Bridge Medical Centre has not yet replied.
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Review titled Medical review
Rated 4 stars out of 5
by John Hind - Posted on 11 April 2024
The review itself was conducted very professionally and more or less on time. The biggest issue is trying to park in the car park. Every parking space taken up and only 2 people in the waiting room.
Visited April 2024
Bridge Medical Centre has not yet replied.
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Review titled Drs appointment
Rated 3 stars out of 5
by Paul Brown - Posted on 17 March 2024
The first opportunity in 2 months to speak to a dr who listened to my health concerns / issues and acted accordingly on putting in place a plan. Listened showed empathy and made me feel confident things would progress
Visited March 2024
Review titled Bridge Medical Centre
Replied on 12 May 2024
Dear Paul Brown, Thank you for taking the time to share your feedback once again. I am pleased to hear that your recent consultation reflected our commitment to empathy and thorough care. However, to note the three-star rating given the positive nature of your comments. I am keen to understand more about how we can enhance your experience to meet our five-star standard. Please feel free to contact the surgery directly to discuss any suggestions you may have, or to address any aspects that might not have met your expectations. Kind regards, Dr Babu Hussain, GP Partner, Bridge Medical Centre