Broadwater Medical Centre
5-11 Broadwater Boulevard, Worthing, West Sussex, BN14 8JEContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Appreciated contact by text
Rated 5 stars out of 5
by Michael C - Posted on 13 August 2024
Hi, just wanted to say thank you for texting me info about the results of a recent chest x ray. The appointment at Worthing Hospital was expedited within the day and the hospital were expecting me when I arrived so check in was really efficient. Rather than waiting I appreciated getting the review of the results texted to me by the surgery. Thank you
Visited August 2024
Broadwater Medical Centre has not yet replied.
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Review titled Poor service
Rated 1 star out of 5
by Anonymous - Posted on 29 May 2024
Phoned up for a routine appointment at 14.30. Told they are at capacity and to ring tomorrow morning and the may be able to help. This contradicts the website which says if you have a routine problem that can wait 1-2 weeks then either fill out an e-consult or ring the surgery for an appointment. Surgery needs to make up its mind on how to deal with routine problems.
Visited May 2024
Broadwater Medical Centre has not yet replied.
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Review titled Great Practice
Rated 5 stars out of 5
by Mark Toppin - Posted on 20 May 2024
Allways great friendly understanding service. All staff are wonderful. Recently had to seek help and was telephone the next day for a consultation,doctor was very helpful and ordered me a prescription.
Visited May 2024
Review titled Broadwater Medical Centre
Replied on 20 May 2024
Dear Mr. Toppin, Thank you for such positive feedback. I'm glad you found the telephone call helpful. I will pass on to the GP that recently rang you as it is always nice to receive positive comments. Kind regards Claire Wallace Practice manager.
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Review titled Efficiently run practice.
Rated 5 stars out of 5
by Clifford Pearson - Posted on 23 April 2024
On hospital discharge I was asked to have two stitch removed on Friday 19th April, unfortunately there was nobody available to do so, so booked for Monday 22nd. I was seen slightly early, the practice nurse was very efficient and I hardly felt a thing. The receptionist was also very helpful, advising me re: the next Covid booster vaccinations.
Visited April 2024
Broadwater Medical Centre has not yet replied.
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Review titled Good practice
Rated 5 stars out of 5
by Anonymous - Posted on 12 April 2024
Called to make an appointment and was called back shortly that day. An appointment was then made that morning. All staff very friendly and helpful.
Visited April 2024
Broadwater Medical Centre has not yet replied.
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Review titled Efficient
Rated 5 stars out of 5
by Brian Read - Posted on 18 April 2024
Rang about 0915 concerning a recurring problem and was told would be passed to the team. At 1520 received a 'phone call asking me to attend the surgery at 1610. Did not expect that rapidity - well done!
Visited April 2024
Broadwater Medical Centre has not yet replied.
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Review titled Prompt appointment
Rated 5 stars out of 5
by Anonymous - Posted on 03 April 2024
Very prompt appointment following an e mail to the practice. Very caring gp very thorough assessment of situation and appropriate treatment authorised immediately.
Visited April 2024
Review titled Broadwater Medical Centre
Replied on 03 April 2024
Dear patient, Thank you for taking the time to send such positive feedback. I will pass this on to the team. Kind regards Claire Wallace Practice manager
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Review titled caring and friendly practice
Rated 5 stars out of 5
by Rose - Posted on 06 March 2024
As above I was welcomed with a smile by lovely reception staff, waited brief moment and called in 2 c gp. Took time and was treated with respect and sensitivity. Thank you
Visited March 2024
Broadwater Medical Centre has not yet replied.
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Review titled Strong Efficient practice
Rated 4 stars out of 5
by Laurence Ford - Posted on 28 March 2024
The set up, triage team and use of resources, teamwork and time has been really strong and helpful to help me recover from mental illness and addiction issues now in remission in the last 16 months as a patient at Broadwater Medical Centre.
Visited March 2024
Review titled Broadwater Medical Centre
Replied on 03 April 2024
Thank you for taking the time to give such positive feedback. I will share this with the whole team. We are currently finding demand far greater than the capacity we have so have had to adapt to provide safe care. I'm glad you feel the way we do things is working. Kind regards Claire Wallace Practice manager
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Review titled Great sevice
Rated 5 stars out of 5
by Tracy Tilney - Posted on 01 March 2024
Saw a paramedic today and he was great. Very thorough examination and explanation. He talked me through treatment options even offering non medical treatments that may help. Couldn’t ask for more
Visited February 2024
Review titled Broadwater Medical Centre
Replied on 03 April 2024
Thank you for taking the time to give positive feedback. I have passed this on to the paramedic you have mentioned.