Brooklands Health Centre
Unit 3, Brooklands Health Centre, Countess Way, Brooklands, Milton Keynes, MK10 7HNContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Superb care and knowledge
Rated 5 stars out of 5
by Sonia Duthie - Posted on 08 October 2024
I saw the make practice physio today. He was very professional, friendly and thorough. He involved me in his determination into the potential causes of my symptoms, and made a plan of action for me to follow. He promised to send through links for exercises for me to follow while I waited for a referral for active physio / PT with an associated company. By the time I got home I had received all of the information promised. I was very impressed and pleased with the care, attention and proactiveness given by the practice physio. I would 100% recommend this physiotherapist for physio assessment. I’d also like to extend thanks to the lady receptionist at the surgery today who was very helpful in booking appts. for me. Thank you.
Visited October 2024
Brooklands Health Centre has not yet replied.
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Review titled Very helpful practice.
Rated 4 stars out of 5
by Peter Martin - Posted on 31 October 2024
I have always found the staff most helpful and quick to resolve any issues. This week the clinician was very efficient and proactive when conducting my prescription review. A most encouraging phone appointment!
Visited October 2024
Brooklands Health Centre has not yet replied.
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Review titled Busy practice
Rated 4 stars out of 5
by Ellie Higgins - Posted on 13 September 2024
I saw a nurse for a ECG today and she was/is excellent, very professional and caring. I don’t usually see the same doctor twice which I personally find difficult.
Visited September 2024
Brooklands Health Centre has not yet replied.
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Review titled Excellent health provision
Rated 4 stars out of 5
by Graham - Posted on 20 September 2024
At a regular medication review, i mentioned to the Pharmacist that i felt lacking in energy. He arranged for a blood test within a week, and this confirmed my B12 level was low. I needed a series of 6 infections over 2 weeks which I was able to book at the same time every day with the very helpful receptionist. On one occasion I was 1 hour late (my fault), yet the Nurse Practioner was able to fit me in. Perfect!
Visited September 2024
Brooklands Health Centre has not yet replied.
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Review titled Great pharmacist
Rated 5 stars out of 5
by Emma Littlemore - Posted on 13 September 2024
The pharmacist is polite, patient, insightful and caring. He asked lots of questions and gave me some useful advice. It was a pleasure to review my son's medication with him.
Visited September 2024
Brooklands Health Centre has not yet replied.
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Review titled Very poor practice
Rated 1 star out of 5
by Anonymous - Posted on 24 September 2024
Like other GP surgery's you have to call @ 08:00am. This month every time I have called and got through at 8, the message explains that there are no appointments for today. When I enquired later in the day to how I would be able to get an appointment I was told I would have to call at 08:00 am, I was also told that there were no GP's available but should get better now that the school's are back. Not sure why that would be?? The practice is taking on new patients, should that be allowed to happen if they cannot provide a service for existing patients!!
Visited September 2024
Brooklands Health Centre has not yet replied.
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Review titled pharmacy review
Rated 4 stars out of 5
by Anonymous - Posted on 13 September 2024
pharmacist appointment 9am 13/9/24 - NB this review will not allow me to use a name so I will use s. he was very helpful - he was knowledgeable about all aspects of my medication. He gave me advice about my medical conditions. He even collated my medication so it could be synchronised to be collected at the same time. He didn’t make the appointment feel rushed in any way and I felt really listened to me. I have great confidence in him as as my pharmacist. He also called at exactly the appointment time I was given.
Visited September 2024
Brooklands Health Centre has not yet replied.
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Review titled Terrible service
Rated 1 star out of 5
by Anonymous - Posted on 16 September 2024
My Mum who is 89 has had her appointments cancelled so many times, today was the last straw. My Mum has lost so much weight and we have asked for a blood test for thyroid and we get offered a telephone call due to sickness, then they don't bother to call. Shocking service and we cannot register anywhere else. This has got to be one of the worst practices in Milton Keynes and should be thoroughly investigated
Visited September 2024
Brooklands Health Centre has not yet replied.
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Review titled Awful experience!!
Rated 1 star out of 5
by Ele - Posted on 09 October 2024
I cannot book a gp appointment which is awful!! I was registered with anothe health centre and there were no issues, as they have a great online platform which allows you to book straight away gp appointments and other important things this is MK health center in bradwell common. Why this health center cannot introduce a smart platform so that people can book appointments without stress!!! I am so disappointed very bad service
Visited September 2024
Brooklands Health Centre has not yet replied.
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Review titled Excellent service
Rated 3 stars out of 5
by Anonymous - Posted on 11 September 2024
Truly grateful for the service received today for the time to explain to me about my current medications and suggesting other alternatives and action plan to address the issue of its side effects. Happy & satisfied customer
Visited September 2024
Brooklands Health Centre has not yet replied.