Broom Lane Medical Centre
70 Broom Lane, Broom, Rotherham, South Yorkshire, S60 3EWContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Five star practice
Rated 5 stars out of 5
by Paul Crowder - Posted on 03 April 2025
Today I got an appointment very quickly on the phone to see a GP at the surgery. I was examined by a training doctor under the supervision of my regular GP. The experience was excellent and very thorough. I was totally impressed and pleased by the overall experience and outcome. I think this is great for the future of the practice.
Visited April 2025
Review titled Broom Lane Medical Centre
Replied on 04 April 2025
Dear Paul Thank you for your feedback. We are very pleased to hear that you find so much about the surgery and our services meet with your approval. We always ensure that any feedback is passed to the Doctors. Thanks Andrea Practice Business Manager
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Review titled Outstanding practice
Rated 5 stars out of 5
by Lorraine Crowder - Posted on 03 April 2025
November 2024 I was very ill with a chest infection and needed to be seen by doctor at the surgery. I had a same day appointment and saw one of our practice GPS who is amazing. He diagnosed me with pneumonia and immediately arranged a bed for me in the AMU department at Rotherham hospital where I was treated. Fantastic caring service and great experience.
Visited November 2024
Review titled Broom Lane Medical Centre
Replied on 04 April 2025
Dear Patient Thank you for your feedback. We are very pleased to hear that you find so much about the surgery and our services meet with your approval. We always ensure that any feedback is passed to the Doctors. Thanks Andrea Practice Business Manager
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Review titled Excellent practice
Rated 5 stars out of 5
by Anonymous - Posted on 12 November 2024
I've recently had to seek medical help for different issues, I've not had problems making an appointment and getting referred if necessary. All the staff caring and understanding.
Visited November 2024
Review titled Broom Lane Medical Centre
Replied on 04 April 2025
Dear Patient Thank you for your feedback. We are very pleased to hear that you find so much about the surgery and our services meet with your approval. We always ensure that any feedback is passed to the Doctors. Thanks Andrea Practice Business Manager
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Review titled Lovely staff
Rated 5 stars out of 5
by Anonymous - Posted on 10 October 2024
I saw a doctor today and she was very kind and helpful in explaining things to me. When making my next appointment, the reception staff were efficient and friendly.
Visited October 2024
Review titled Broom Lane Medical Centre
Replied on 04 April 2025
Dear Patient Thank you for taking the time to leave Feedback. The whole team welcomes and appreciates your comments, they will certainly give us a lift. Thanks Andrea Practice Business Manager
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Review titled Outstanding service
Rated 5 stars out of 5
by John Hoult - Posted on 18 July 2024
Your Review: I managed to get a same day appointment, when I saw the Doctor she was so lovely! listened to me and was so kind and reassuring. I have had great service from Broom lane but this Doctor was another level of kindness, I am so grateful for her help. People are so eager to criticise the NHS but when you get this outstanding level of service it should be recognised. Thankyou so much.
Visited July 2024
Review titled Broom Lane Medical Centre
Replied on 19 July 2024
Thank you for your feedback. We are very pleased to hear that you find so much about the surgery and our services meet with your approval.
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Review titled Listening Doctor
Rated 5 stars out of 5
by FrankMorley - Posted on 07 June 2024
Today I attended my appointment which was with a student doctor I was very impressed with her listening and empathy towards my illness. Her treatment was checked by a qualified doctor who again showed excellant communication skills I was extremely impressed by both doctors
Visited June 2024
Review titled Broom Lane Medical Centre
Replied on 19 July 2024
Thank you for leaving feedback. The whole team welcomes and appreciates your comments, they will certainly give us a lift.
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Review titled good practice
Rated 5 stars out of 5
by Tina Hodgkinson - Posted on 19 September 2024
my appointment recently with this gp was a good efficient service with follow up consultations ,one particular gp I feel really gets my issues and finally someone listened ,it means a lot as immense pressure is on our gps at the moment , also the rest of the staff I've been in contact with are polite, efficient and understanding, keep up the good work .
Visited May 2024
Review titled Broom Lane Medical Centre
Replied on 04 April 2025
Dear Patient Thank you for taking the time to leave Feedback. The whole team welcomes and appreciates your comments, they will certainly give us a lift. Thanks Andrea Practice Business Manager
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Review titled Great Practice
Rated 5 stars out of 5
by Pell - Posted on 09 March 2024
I obtained an appointment on-line within the next 3 days (my appointment was not urgent). The lady doctor I saw was extremely nice, showed great care and was very professional. I have been with the Practice for a great number of years and have always been completely satisfied
Visited March 2024
Review titled Broom Lane Medical Centre
Replied on 22 April 2024
Thank you for your feedback. We are very pleased to hear that you find so much about the surgery and our services meet with your approval.
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Review titled It was a horror
Rated 1 star out of 5
by Anonymous - Posted on 19 March 2024
I’ve been calling the clinic for 2 straight days to book an appointment for my son. Been waiting in the queue’s starting 8am waiting for more than an hour then they said they will call back received a call at 9:30am just to tell me to call back again tomorrow at 8am because they are fully booked. Like is it really a clinic for the people in need? Operators just told me call 111 if it’s emergency. What a great way to start your day trying to get an appointment at 8am just to call you back to call again tomorrow
Visited March 2024
Review titled Broom Lane Medical Centre
Replied on 22 April 2024
We apologise if you feel our service has fallen below your standards. We provide appointments for children 12 years and under daily. If you feel it is an emergency you can inform the reception team and they will try to do what they can. The demand for appointments is very high at the moment and our clinical team have a limited number of appointments daily. We apologise if you feel we fell short on this occasion.
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Review titled Caring practice
Rated 4 stars out of 5
by Anonymous - Posted on 19 April 2024
Recent cholestrol tests were found to be high and after discussing the results with the doctor, she was very helpful in suggesting changing diets etc. The suggestions appear to have been successful so far. I am due to have another test very soon so fingers crossed the results will continue to be positive. I will try and see this doctor again if I need to. She is very informative and thorough in what she does. Thankyou.
Visited March 2024
Review titled Broom Lane Medical Centre
Replied on 22 April 2024
Thank you for your comments. We try hard to provide a good service where all the elements fit together to give our patients the quality of care we would all expect. It’s great to hear from you that you find it all works well for you. Your comments are appreciated, will be fed back to the whole team working here and certainly gives us all a lift.