Buckden Surgery
The Surgery, Mayfield, Buckden, St. Neots, Cambridgeshire, PE19 5SZContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great doctor
Rated 5 stars out of 5
by Shannen - Posted on 26 September 2024
I had an appointment with the Advanced Nurse Practitioner today and she was absolutely brilliant. She is very kind and helped to put my mind at ease whilst explaining everything she was doing. Would deffo recommend her, thank you Erin.
Visited September 2024
Review titled Buckden Surgery
Replied on 26 September 2024
Thank you for this lovely Review Shannen. We will pass along your comments to Erin, I know she will be pleased to receive this great feedback! Take care of yourself, Lauren Farmer (Quality Manager)
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Review titled Fantastic help
Rated 4 stars out of 5
by Anonymous - Posted on 07 August 2024
I cannot express how much the surgery has helped me with my success in giving up smoking. I know there is aling way to go but i could not of done it with your help and guidance. Very supportive. Thankyou.
Visited July 2024
Review titled Buckden Surgery
Replied on 08 August 2024
Dear Patient, Thank you for providing us with this feedback. We are pleased to hear that our service has been able to help you. We will pass this along to our nursing team who administer this support. With thanks, Lauren Farmer - Quality Manager
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Review titled Efficient Service
Rated 5 stars out of 5
by Karen kingsbury - Posted on 23 July 2024
Recently had abnormal chest xray. GP rang me next day to explain plan. Saw me prior to a holiday abroad to put my mind at rest. Texted me within the hour following repeat xray to reassure me that it was now a normal xray. She even messaged that she hoped I had a wonderful holiday. I was very impressed and reassured that she remembered me as an individual and not just a case to get sorted. I hope I get to see her again if I have need to visit a GP
Visited July 2024
Review titled Buckden Surgery
Replied on 30 July 2024
Dear Karen, thank you for leaving this this review. We are pleased that our GP was able to help and reassure you. I will share this feedback at our next doctors team meeting. Many thanks, Lauren Farmer - Quality Manager
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Review titled Really lovely practise
Rated 5 stars out of 5
by Ron and Louise Coggle - Posted on 13 June 2024
I have recently joined the practise and when I attended my first appointment the senior nurse was extremely helpful, efficient and very friendly.
Visited June 2024
Review titled Buckden Surgery
Replied on 17 June 2024
We are so pleased to hear that you had a positive experience since joining our practice. Thank you for taking the time to write this review, it's much appreciated.
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Review titled Efficient practice
Rated 5 stars out of 5
by Peter Clarke - Posted on 25 April 2024
This surgery has two locations and both are efficient, effective and friendly. There are so many horror stories about doctors surgeries. I e mailed this morning my concerns and ten minutes later was called and an appointment made for this afternoon. I arrived on time and was seen at the appointed time. Very pleasant staff and a doctor who took her time to get to a positive way forward. Bloods booked. Local chemists sent prescription and follow up appointment agreed. Excellent
Visited April 2024
Buckden Surgery has not yet replied.
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Review titled Excellent care
Rated 5 stars out of 5
by Sally A - Posted on 23 April 2024
The doctor (review rules say I can’t name him) was fantastic with my mother following a fall. Unable to leave the house, he saw her at home having been in touch with us beforehand by phone after our online request. He was reassuring and gave us confidence in his advice - he also took time with mum, was patient and encouraging with her and helped us to persuade her to accept further help by going to hospital. His suspicion of a hip fracture was correct.
Visited April 2024
Buckden Surgery has not yet replied.
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Review titled Everyone very helpful
Rated 5 stars out of 5
by Debra Chappell - Posted on 27 March 2024
Both my elderly parents receive great care and the whole team are very professional and extremely helpful, kind and friendly.
Visited March 2024
Buckden Surgery has not yet replied.
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Review titled Great Practice
Rated 5 stars out of 5
by Daphne - Posted on 27 March 2024
Excellent practice. Receptionist’s so kind & helpful. Doctor so caring & gave time to listen, thoroughly examine & diagnose. Phlebotomist so nice & professional. No problem getting an appointment. We are just so pleased we have moved & have registered with a doctors that is so organised & all staff I have encountered are kind compassionate & thoughtful.
Visited March 2024
Buckden Surgery has not yet replied.
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Review titled Always accommodate where possible
Rated 5 stars out of 5
by Charles Crawley - Posted on 01 March 2024
I called the reception with a query about my health on Monday the receptionist was very attentive and suggested she asked a doctor, within 20 mins I had a call back and was told to attend within 30 mins where I see a doctor who prescribed more medicine and appointments for tests.always impressed!
Visited February 2024
Buckden Surgery has not yet replied.
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Review titled Brilliant service
Rated 5 stars out of 5
by Anonymous - Posted on 23 February 2024
I first contacted the surgery about a shortening of breath at the beginning of 2022. I was back and forward to the surgery for the next two years, we changed inhalers, we used a spacer, we had chest x-rays, I had two or three chest infections and viruses, then I had COVID,then we had a spirometry and a ct scan. At last we had an answer as I was diagnosed with Bronchiectasis. All through the last two years I have been treated extremely well by Buckden Surgery. Every time I have got in touch because I was bad again I have been seen without delay by either the Respiratory Nurse or my dedicated Doctor. Sometimes I have only sent a query but I’ve usually been given an appointment the same day. It has been a very long road but the service I have been given by Buckden Surgery cannot be beaten. You see a lot of bad press about getting a doctors appointment and the problems people are having. It may be that Buckden is different in some way but I have never had a problem. Thank you so much Buckden Surgery, you are wonderful
Visited February 2024
Buckden Surgery has not yet replied.