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Buckland Surgery

1 Raleigh Road, Buckland, Newton Abbot, Devon, TQ12 4HG

Contact details and opening times

Patient ratings and reviews

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Reviews

Displaying 1 to 3 of 3

  1. Review titled Telephone answering

    Rated 1 star out of 5

    by Julie A Moseley - Posted on 20 November 2023

    twice I have phoned this surgery in 2 days, absolute ridiculous times to get through. needed my medication whilst abroad as the GP had not given me enough medication to last, could not get through, I was caller no. 1 for 1 hr & 15 mins, had to end call in the end as my phone bill was going to be so expensive. Tried again the next day and am still holding on now after 1 hr & 38 mins being no.1 in the queue for 1 hr 30 mins, had to put phone down in the end as I am in work, now without correct medication for a week as I cannot order on the NHS app Surgery seriously needs to sort this out

    Visited November 2023

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  2. Review titled Terrible with admin

    Rated 2 stars out of 5

    by Anonymous - Posted on 17 July 2023

    Trying to get any admin from this surgery is like trying to squeeze blood from a stone, basically it doesn't really happen. Some of the GP's are ok when you eventually get to see them after a 3 week or more wait. This GP surgery already has too many patients yet they are taking on more, causing important appointments having to be pushed back.

    Visited July 2023

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    Buckland Surgery has not yet replied.


  3. Review titled Rude and arrogant

    Rated 1 star out of 5

    by Anonymous - Posted on 02 May 2023

    The receptionist working at this surgery. The one on shift 2nd of May 2023 at 16:30. Was rude and arrogant. She's opened private mail addressed to a doctor at this surgery. She then gave attitude on the phone. Unacceptable. I hope you take the necessary action.

    Visited May 2023

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