Bungay Medical Centre
28 St. Johns Road, Bungay, Suffolk, NR35 1LPContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Not the great support
Rated 2 stars out of 5
by Anonymous - Posted on 26 March 2025
Called the practice as per them request due completion of a online form however the practice staff no compassion towards the patient very abruptly response asking what’s the problem and you try to explain but they will cut you off straight away so I’m wondering why they question if don’t have patience to listen to your concern they treat you so cold and to be fair they are working with humans not machines always very poor communication and compassion from Bungay surgery .
Visited March 2025
Review titled Bungay Medical Centre
Replied on 26 March 2025
Dear patient Thank you for your comment. I am sorry you report a bad experience at the practice. If I can help to resolve your query, please do contact me at the practice. Lisa Townsend-Kwan, Deputy Practice Manager
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Review titled Outstanding
Rated 5 stars out of 5
by VINCENT CUSHING - Posted on 08 January 2024
In every way this is an outstanding practice; patient and helpful reception; knowledgeable ,experienced docs.who go the extra mile and above all ensure that all patients are helped quickly and courteously. As one who has a frequent flier card there,I have never had any doubt going there and am always thankful for their help and patience.
Visited January 2024
Bungay Medical Centre has not yet replied.
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Review titled On the ball
Rated 4 stars out of 5
by Anonymous - Posted on 04 September 2023
We were contacted at 1940 last week, and asked to do a stool test. This came back as a positive, and we got a prescription today. Things have really sharpened up. Perhaps someone should find out what has changed.
Visited August 2023
Bungay Medical Centre has not yet replied.