Bungay Medical Centre
28 St. Johns Road, Bungay, Suffolk, NR35 1LPContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Outstanding
Rated 5 stars out of 5
by VINCENT CUSHING - Posted on 08 January 2024
In every way this is an outstanding practice; patient and helpful reception; knowledgeable ,experienced docs.who go the extra mile and above all ensure that all patients are helped quickly and courteously. As one who has a frequent flier card there,I have never had any doubt going there and am always thankful for their help and patience.
Visited January 2024
Bungay Medical Centre has not yet replied.
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Review titled On the ball
Rated 4 stars out of 5
by Anonymous - Posted on 04 September 2023
We were contacted at 1940 last week, and asked to do a stool test. This came back as a positive, and we got a prescription today. Things have really sharpened up. Perhaps someone should find out what has changed.
Visited August 2023
Bungay Medical Centre has not yet replied.
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Review titled Great practice, great service.
Rated 5 stars out of 5
by D C Mladin - Posted on 09 March 2023
I would like to say that myself and my husband are extremely grateful for the health service that we received at Bungay Medical Practice! From the reception team to the nurses and GPs they all have an empathic and professional approach toward patients. Thank you all for your support.
Visited March 2023
Bungay Medical Centre has not yet replied.
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Review titled Great practise
Rated 5 stars out of 5
by Anonymous - Posted on 25 January 2023
I rung up lunch time hoping to speak to a doctor this afternoon, and I did the doctor was very kind understanding and courteous. I explained my symptoms over the phone which I really would like to see a doctor face to face as they can't see your face expression. So I told the doctor how I was feeling and what has happened and I can pick up up my medication tomorrow. And then I get another phone call and it was the receptionist and telling me what I need to pick up as I have a test done just rule out of a few things. So thankyou bungay medical practice you do a fab job and the receptionist staff are always very polite.
Visited January 2023
Bungay Medical Centre has not yet replied.
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Review titled Totally Unhelpful
Rated 1 star out of 5
by Anonymous - Posted on 04 January 2023
Phoned at 8am this morning. Automated service said "very busy please call back". Repeated several times. Eventually my call was put in a queue. When answered I was told all appointments were taken - call back tomorrow. I explained I had been calling since 8am. The receptionist simply repeated over and over "call back 8am tomorrow". She didn't even ask what the problem was or if it was an emergency. She simply wanted me off the phone asap. This experience is not untypical. It would seem the level of help depends on who takes the call.
Visited January 2023
Bungay Medical Centre has not yet replied.