Cambridge Medical Group
Cambridge Road, Linthorpe, Middlesbrough, Cleveland, TS5 5NNContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Supportive Staff
Rated 3 stars out of 5
by Margaret Brown - Posted on 12 December 2024
I feel I haven't seen a doctor for such a long time but have been supported by the medical team and support staff. A particular health problem was causing physical and mental fatigue, dh listened, advised, coordinated and resolved this issue. I am so grateful for all her support during this time. The staff I have visited over the many years have all been hard working and lovely, it's just a shame patients are frustrated at the booking system.
Visited December 2024
Review titled Cambridge Medical Group
Replied on 16 December 2024
Dear Margaret, Thank you for taking the time to write a review for Cambridge Medical Group. I will ensure the staff are informed of your feedback. Thank you, Lindsay - Practice Manager.
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Review titled Excellent Nurse Practitioner
Rated 4 stars out of 5
by Shazana Ali - Posted on 19 December 2024
I had an appointment today with a Nurse Practitioner. I was apprehensive as I wanted an appointment to see the GP. I should not have worried because the service I received was excellent. I was immediately put at ease while she did a thorough exploration of my son’s symptoms. I informed the Nurse about my son’s existing health conditions and was reassured she knew about the complications of his diagnosis and acted accordingly. She did a full investigation of his breathing, chest, ears, checked his throat etc and offered some good advice. She suggested a follow up appointment in case his condition deteriorated. This Nurse is wonderful and has a calming and pleasant personality. She is both professional and friendly and I felt listened to and heard. I was pleased she took the time to ask my son what he was experiencing but also gave me the opportunity to elaborate. I did not feel rushed and felt the Nurse Practitioner listened to my concerns and acted accordingly. I would be happy to see this particular Nurse Practitioner again in the future. She is an asset to the Practise and I hope she stays.
Visited December 2024
Cambridge Medical Group has not yet replied.
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Review titled Great team within the practice
Rated 5 stars out of 5
by Anonymous - Posted on 21 October 2024
The practitioner took the time to make me feel listened to and understood my concerns. The care I have just received from the practice has left me feeling confident with the outcome and I have full confidence in the surgery whenever i need to return.
Visited October 2024
Review titled Cambridge Medical Group
Replied on 22 October 2024
Dear Patient, Thank you for taking the time to write a review for Cambridge Medical Group. I will ensure the staff are informed of your feedback. Lindsay - Practice Manager.
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Review titled Rude receptionists
Rated 2 stars out of 5
by Anonymous - Posted on 12 October 2024
I have had the same experience as other people leaving reviews of extreme difficulty in getting an appointment. Because I am extremely deaf I have an additional difficulty. While I am waiting to get through there is deafening music, which leaves me stressed. Then the receptionists are curt. I explain to them that I am deaf, and that they need to speak clearly and slowly. So what they do is shout quickly. Recently I knew that I needed specific treatment from a specific doctor because I had had an x-ray. So I phoned up to ask about the x-ray and explained that I needed a specific appointment – this phone call wasn't at 8 in the morning – and was told that I had to get back to them at 8 in the morning. I wasn't trying to evade the dreadful 8 in the morning scramble, I was contacting the surgery because I had been asked to. I think this receptionist, who was ultimately really rude, was wasting a great deal of her time and mine being obstructive. The receptionists must surely deal with quite a lot of deaf people, and really need to learn to deal with their problems courteously, and by listening to what they actually say!
Visited October 2024
Review titled Cambridge Medical Group
Replied on 16 October 2024
Dear Patient, Thank you for taking the time to leave a review. Please can you contact Lindsay, Practice Manager to discuss on 01642 851177.
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Review titled Great Nurse Practitioner
Rated 5 stars out of 5
by Anonymous - Posted on 04 October 2024
Appointment issued the same day, scary health scare. Nurse Practitioner stated i needed to be put under 2 week rule as a precaution. Rebooked me in for a full set of tests with herself on the next working day etc... Within 6 days i had been seen at the hospital, and the Nurse Practitioner called to confirm all results. Thank you for listening and ensuring prompt adequate care and tests were done.
Visited October 2024
Review titled Cambridge Medical Group
Replied on 07 October 2024
Dear Patient, Thank you for taking the time to write a review for Cambridge Medical Group. I will ensure the staff are informed of your feedback. Thank you, Lindsay - Practice Manager.
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Review titled Cambridge Road Now
Rated 4 stars out of 5
by Peter Weeds - Posted on 29 October 2024
After removal of a lump on my head at One Life Middlesbrough I was referred to my GP for further care. My treatment here has been compassionate and skilful and thorough and staff have gone out the way to ensure my comfort. I have now been with this practice for nearly fifty years through its ups and downs and feel confidence in its helpful approach to me as a patient.
Visited October 2024
Review titled Cambridge Medical Group
Replied on 04 November 2024
Dear Mr Weeds, Thank you for taking the time to write a review for Cambridge Medical Group. I will ensure the staff are informed of your feedback. Thank you, Lindsay - Practice Manager.
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Review titled Great practise
Rated 5 stars out of 5
by John Murray - Posted on 15 October 2024
My appointment today with theNurse Practitioner went very well . I got in on time and she was very caring and proficient . I would be more than happy to be referred to her for any follow on appointments . I came away feeling very positive .
Visited October 2024
Review titled Cambridge Medical Group
Replied on 16 October 2024
Dear John, Thank you for taking the time to write a review for Cambridge Medical Group. I will ensure the staff are informed of your feedback. Thank you, Lindsay - Practice Manager.
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 06 September 2024
I found my assessment by the Dr to be very thorough and didn't feel rushed at all. I felt my concerns were listened to and everything was documented well as the receptionist was able to read the notes and as I was able to book for a telephone consultation follow up, instead of being ready to ring at 8am the next day. All in all a very positive experience.
Visited September 2024
Review titled Cambridge Medical Group
Replied on 09 September 2024
Dear Patient, Thank you for taking the time to write a review for Cambridge Medical Group. I will ensure the staff are informed of your feedback. Thank you, Lindsay - Practice Manager.
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Review titled Great Nurse Practitioner
Rated 5 stars out of 5
by Andrea Ward - Posted on 26 September 2024
Was seen today by one of your colleagues who really showed me care and compassion . I left the surgery feeling that I was listened to and helped . Discussed the options for my treatment. Explained medication I would be prescribed, how to use it, the benefits and also the side effects I could have . I could not of asked for anyone to of been as helpful and understanding . I would just like to say Thank you xx
Visited September 2024
Review titled Cambridge Medical Group
Replied on 02 October 2024
Dear Andrea, Thank you for taking the time to write a review for Cambridge Medical Group. I will ensure the staff are informed of your feedback. Thank you, Lindsay - Practice Manager.
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Review titled Excellent advice and guidance
Rated 5 stars out of 5
by Donna Butcher - Posted on 16 September 2024
Very prompt appointment, thorough and detailed guidance on HRT. Excellent explanations and opportunities to discuss a range of treatments. Practical considerations provided and very helpful tips given.
Visited September 2024
Review titled Cambridge Medical Group
Replied on 23 September 2024
Dear Donna, Thank you for taking the time to write a review for Cambridge Medical Group. I will ensure the staff are informed of your feedback. Thank you, Lindsay - Practice Manager.