Camrose Gillies and Hackwood Partnership
Brighton Hill Parade, Basingstoke, RG22 4EHContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Excellent Face to Face Appointment with GP
Rated 3 stars out of 5
by David Woods - Posted on 04 October 2023
I had a face to face appointment with a GP. This surgery does not enable you to easily see the same doctor each time and this was the first time we had met. GP took the time to understand my previous history as a patient, was friendly, professional, and allowed me to share my concerns and dealt with my issues well, taking the time to explain treatment options, and despite my inability to book a double appointment for more than one issue, dealt with all of my concerns on the one visit. I went away reassured, confident in the doctor and fully understanding my treatment plan.
Visited October 2023
Camrose Gillies and Hackwood Partnership has not yet replied.
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Review titled Migraine
Rated 1 star out of 5
by Anonymous - Posted on 28 October 2023
I contacted the surgery on Friday morning and asked for an appointment. I explained that I had been having migraines for the part five weeks, coursing severe dizziness, flashing in my eyes and nausea. Happening at least twice a week . There were causing me to miss work . I was told by the receptionist that they would put me on the triage list and would get a respond that day. At 12.00 a text came through with an appointment for the 6th December. I contacted the surgery again and the receptionist said the triage staff had considered my case as not urgent. I asked if there was a sooner appointment or if I could talk to a doctor but was told no. I completed a E consult form on the website at 12.35 but have still not had a reply. I have always struggled to get appointments at this surgery hence why I have waited five weeks to get one . I just hope there is nothing seriously wrong. As an appointment six weeks later is not acceptable for anyone.
Visited October 2023
Camrose Gillies and Hackwood Partnership has not yet replied.
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Review titled Blood Test Results
Rated 1 star out of 5
by Anonymous - Posted on 03 November 2022
Blood Test done on Tuesday, Text from GP to book an appointment with GP to discuss blood test Wednesday. Not able to have a telephone appointment until 3 weeks later to discuss results, appalling. A 3-minute phone call is all it takes!
Visited November 2022
Camrose Gillies and Hackwood Partnership has not yet replied.
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Review titled Hopeless
Rated 1 star out of 5
by Jeremy Charles Hinton - Posted on 14 October 2022
If you try to use their website, you're wasting your time everything steers you to Dr. iQ. Which is great if you use the app, I do not. the website has become unfit for purpose.
Visited October 2022
Camrose Gillies and Hackwood Partnership has not yet replied.