Carlisle Central Practice
Warwick Road Surgery, 65 Warwick Road, Carlisle, CA1 1EBContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Friendly and helpful nurse
Rated 4 stars out of 5
by Anonymous - Posted on 22 February 2023
Appointment started on time and the welcome was warm. Nurse very friendly and put me at ease. Left with some good advice and test complete.
Visited February 2023
Review titled Carlisle Central Practice
Replied on 22 February 2023
HI Thank you so much for taking the time to leave this positive review. I will be sure to pass on your kind words to the rest of the practice team. Kind Regards Assistant Practice Manager Rebecca
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Review titled Receptionist are great
Rated 1 star out of 5
by Anonymous - Posted on 08 February 2023
I can not fault the receptionists they are helpful and friendly and the same for the nurses where it all falls apart is the doctor he does not listen and is arrogant I’ve come out still in pain with no help and the only thing he said was get an appointment with the osteopath I was trying to tell him I was walking with a limp and he told me I was there to talk about the pain in my back nothing else and he didn’t want to know I’m extremely upset and looking for another surgery
Visited February 2023
Review titled Carlisle Central Practice
Replied on 09 February 2023
Dear Patient Thank you for your kind comments regarding the reception team and nurses, I will be sure to let them know they are appreciated. I am sorry to read you are not happy with the consultation from the GP, please contact me on the surgery phone number if you would like to discuss this further. Kind regards Danielle Dixon Locality Practice Manager
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Review titled Lovely practice
Rated 5 stars out of 5
by Anonymous - Posted on 24 February 2023
In the past few months, I have visited this practice a few times for myself and my children. I never have issues getting appointments, and the receptionists are always friendly and professional. They don't get the credit they deserve. I have seen GP's and a lovely nurse. They are always thorough and friendly. My children love the nurse, she has done their jabs and always makes it a relaxing environment. Very glad we have this practice. Thanks to all at Warwick Road Surgery.
Visited February 2023
Review titled Carlisle Central Practice
Replied on 27 February 2023
Hi Thank you so much for taking the time to leave this positive review. I will be sure to pass on your kind words to the rest of the practice team. Kind Regards Rebecca Assistant Practice Manager
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Review titled Warwick Rd Practice
Rated 5 stars out of 5
by Nigel Watson-Clark - Posted on 22 February 2023
Five star General practice experience.. friendly efficient and professional staff. Would recommend without hesitation.
Visited February 2023
Review titled Carlisle Central Practice
Replied on 22 February 2023
Hi Nigel Thank you so much for leaving this positive review. I will be sure to pass on your kind words to the rest of the practice team. Kind Regards Rebecca
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Review titled Quick appointment and nice staff
Rated 5 stars out of 5
by Michael Middlemore - Posted on 08 February 2023
Was a quick appointment and the staff were very nice and I was relaxed. My prescription was sent out immediately and I was able to collect it with in 30 minutes
Visited February 2023
Review titled Carlisle Central Practice
Replied on 08 February 2023
Hi Michael Thank you so much for leaving this positive review. I will be sure to pass on your kind words to the rest of the practice team. Kind regards Rebecca Assistant Practice Manager
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Review titled Fabulous doctor
Rated 5 stars out of 5
by Anonymous - Posted on 22 February 2023
The doctor listened and made time to understand what help I needed. The doctor made me feel at ease and was very friendly and understanding.
Visited February 2023
Review titled Carlisle Central Practice
Replied on 22 February 2023
HI Thank you so much for taking the time to leave this positive review. I will be sure to pass on your kind words to the rest of the practice team. Kind Regards Rebecca Assistant Practice Manager
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Review titled Very helpful
Rated 5 stars out of 5
by Mark O'Doherty - Posted on 23 February 2023
Always easy for appointments and advice from GP, Nurse Practitioners, nurse, and reception etc. Quick to get test results back and repeat prescriptions
Visited February 2023
Review titled Carlisle Central Practice
Replied on 27 February 2023
Hi Mark Thank you so much for taking the time to leave this positive review. I will be sure to pass on your kind words to the rest of the practice team. Kind Regards Rebecca Assistant Practice Manager
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Review titled Brilliant practice
Rated 5 stars out of 5
by Pamela Ann Minor - Posted on 08 February 2023
I was seen promptly, in fact a few minutes before my appointment time. The nurse practitioner I saw involved me in all decisions and was extremely knowledgeable and helpful.
Visited February 2023
Review titled Carlisle Central Practice
Replied on 09 February 2023
Dear Pamela Thank you for taking the time to leave this lovely review. We are pleased you are happy with your consultation. I will be sure to feed this back to the clinician involved. Kind regards Danielle Dixon Locality Practice Manager
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Review titled Dreadful experience
Rated 1 star out of 5
by Katie - Posted on 27 January 2023
I am massively disappointed with this practice, I had been a patient for around a decade (now transferred elsewhere). This is not the first time I have been upset leaving this surgery, the professionalism is lacking and certain individuals quite frankly ill-mannered. No compassion for patients you are just a number. Can quite happily say I will never return back to this surgery.
Visited January 2023
Review titled Carlisle Central Practice
Replied on 31 January 2023
Dear Katie We are very sorry you are disappointed with the service received. There are occasions whereby our clinicians have to act in the correct way for your health, this may not necessarily result in the outcome you wish for. We are sorry to see you have left the surgery and wish you well for the future. Kind regards Danielle Dixon Locality Practice Manager
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Review titled Very good practice
Rated 5 stars out of 5
by Patricia cavers - Posted on 19 January 2023
Receptionists very polite and helpful. Nurse very thorough and good. Saw doctor this morning. Extremely nice and helpful. Could not find fault with practice
Visited January 2023
Review titled Carlisle Central Practice
Replied on 19 January 2023
Hi Patricia Thank you so much for taking the time to leave this positive review. I will be sure to pass on your kind words to the rest of the practice team. Kind Regards Rebecca Assistant Practice Manager