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Carn to Coast Health Centres - Trevithick Surgery

Basset Road, Camborne, Cornwall, TR14 8TT

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Help others by sharing your thoughts and experiences about Carn to Coast Health Centres - Trevithick Surgery.

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Reviews

Displaying 1 to 2 of 2

  1. Review titled Good service

    Rated 4 stars out of 5

    by Edward Chapman - Posted on 05 November 2024

    I had to wait for a few weeks for an appointment. (non urgent problem). On the day I was seen on time, listened to and soon had a diagnosis and new what I needed to do treat the problem.

    Visited November 2024

    Report as unsuitable

    Carn to Coast Health Centres - Trevithick Surgery has not yet replied.

  2. Review titled Terrible practice avoid carn to coast

    Rated 1 star out of 5

    by Anonymous - Posted on 16 May 2023

    Everything has to be done online via the klinic forms. Half the time the web page is down and you can never get through by phone, just says it's reached its maximum que limit and cuts you off. After waiting a few days for the web page to be working, it was a couple more days after that I got a phone consultation booked for over 5 weeks time. During this time new health issues surfaced and I had to go to hospital. The hospital wrote a letter to the GP outlining the urgent actions to be taken. I did another klinic form as requested ontop of this and have been told I still need to wait for the phone consultation which is now in few weeks time. I have again been in hospital who have written again to the GP and said it is unacceptable to have a telephone consultation In a few weeks. Shockingly bad GP. Myself and immediate and extended family are all now registering with a different GP.

    Visited May 2023

    Report as unsuitable

    Review titled Carn to Coast Health Centres - Trevithick Surgery

    Replied on 25 September 2023

    Dear patient, We were sorry to hear of your dissatisfaction with our service. Our patient advice and liaison service ( c2c.pals@nhs.net ) is available to listen to any queries or concerns from patients and investigate any complaints. We would urge any patients experiencing difficulties to contact us in the first instance so that we may do our best to resolve them. Yours sincerely, PALS Team Carn to Coast Health Centres

    Report as unsuitable

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