Carrington House Surgery
19 Priory Road, High Wycombe, Buckinghamshire, HP13 6SLContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Very informative
Rated 5 stars out of 5
by Intzar nawaz - Posted on 28 February 2023
I had a health check and it went really well with the nurse, she did all the necessary checks and extra checks to make sure I was up to date.
Visited February 2023
Review titled Carrington House Surgery
Replied on 01 March 2023
Thank you for taking the time to leave a positive review regarding your appointment. I will pass this on to the team.
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Review titled Good practice
Rated 4 stars out of 5
by Anonymous - Posted on 18 February 2023
I had to give blood for a test and this was done very efficiently and in a pleasant manner! I don’t know how to fill a short consultation for a blood test with that many characters, but it was definitely a good experience. I have no complaints!
Visited February 2023
Review titled Carrington House Surgery
Replied on 01 March 2023
Thank you for taking the time to leave a positive review regarding your appointment. I will pass this on to the team.
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Review titled Efficient blood test
Rated 3 stars out of 5
by Jo Kansagra - Posted on 17 February 2023
My appointment this morning was very efficient and the healthcare assistant was gentle when doing the test and friendly throughout.
Visited February 2023
Review titled Carrington House Surgery
Replied on 01 March 2023
Thank you for taking the time to leave a positive review regarding your appointment. I will pass this on to the team.
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Review titled Good experience
Rated 4 stars out of 5
by Anonymous - Posted on 16 February 2023
Seen promptly for appointment. The nurse was thorough in explaining and put me at ease. Easy to get a non urgent appointment.
Visited February 2023
Review titled Carrington House Surgery
Replied on 01 March 2023
Thank you for taking the time to leave a positive review regarding your appointment. I will pass this on to the team.
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Review titled Poor service
Rated 1 star out of 5
by Anonymous - Posted on 20 December 2022
Surgery open telephone lines for daily appointments with doctors at 0830 am. I called at 0831, automated message stating, queue in front of you is full, you have to call next day. For approx. a week, I am not able to take an appointment.
Visited December 2022
Review titled Carrington House Surgery
Replied on 20 December 2022
Thank you for taking the time to leave a comment, we are sorry you have been experiencing problems getting an appointment. If the appointments are fully booked for the day we do advise calling back the next day. You can also download the Ask First app https://www.nhs.uk/nhs-app and/or use patient access which may be able to assist you for future appointments.
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Review titled Worst practices I have come across
Rated 1 star out of 5
by Anonymous - Posted on 23 November 2022
Trying to get to speak to an actual person took over 45minutes, once I got through and try to book an appointment, I was told that they cannot forward book as the diary was not up yet and to phone back on Friday as they have a new doctor starting and they should have their diary open by then. The receptionist then went on to say that there is no availability for 4 weeks, and any appointment is most likely to be in 2023. Can you please explain to me how this is possible in this day and age and please don't tell me that it is because of Coronavirus. I now have no alternative other than to take myself to A&E
Visited November 2022
Review titled Carrington House Surgery
Replied on 23 November 2022
Thank you for taking the time to leave a comment, we are sorry you have been experiencing problems getting an appointment today, unfortunately we have had staff sickness which has meant we have had a reduction of appointments we can offer. You can download the Ask First app https://www.nhs.uk/nhs-app and/or use patient access which may be able to assist you for future appointments. We do have a new GP starting next week which will increase the number of appointments we are able to offer. Prebookable appointments are booked 4-6 weeks in advance.