Castle Meadows Surgery
100 Milking Bank, Dudley, West Midlands, DY1 2TYContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Fantastic Service
Rated 5 stars out of 5
by Lorraine - Posted on 29 April 2024
I’ve been unwell over last 2 weeks and have contacted Castle Meadows on more than 1 occasion. Every time I’ve contacted them the service has been professional, friendly and empathetic. They have either got me a face to face apt when needed or a phone call back the same day. I cannot fault the service provided at all and would definitely recommend them.
Visited April 2024
Castle Meadows Surgery has not yet replied.
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Review titled Excellent service
Rated 5 stars out of 5
by Stan - Posted on 23 March 2023
Very professional and informative service given. A pleasant appointment a very comfortable atmosphere no stress was put very much at ease
Visited March 2023
Castle Meadows Surgery has not yet replied.
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Review titled Absolute Disgraceful service on reception
Rated 1 star out of 5
by Anonymous - Posted on 20 February 2023
I have called a number of times regarding my symotoms and am told by the reception to call 8-10, meaning I have to juggle work meetings and children's school drop. I called between 8-10 today to be told they're busy and have staff sickness so can not deal with me today unless it's urgent! This means if I have a serious underlying issue the reception staff have blocked me receiving medical attention. Last time these same people told me things were fine after an X-Ray and when I persisted to ask what the results were I was shocked to find there were things there that I was never aware of and required an ECG. Does someone have to die before this surgery up their game?! It seems our sickness and life have to revolve around a ridiculous 8-10 system, otherwise we just have to suffer or go and add to the A&E congestion due to inconsiderate GP Surgeries!
Visited February 2023
Castle Meadows Surgery has not yet replied.