Castle Meadows Surgery
100 Milking Bank, Dudley, West Midlands, DY1 2TYContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Castle Meadows Surgery.
Reviews
-
Review titled Fantastic Service
Rated 5 stars out of 5
by Lorraine - Posted on 29 April 2024
I’ve been unwell over last 2 weeks and have contacted Castle Meadows on more than 1 occasion. Every time I’ve contacted them the service has been professional, friendly and empathetic. They have either got me a face to face apt when needed or a phone call back the same day. I cannot fault the service provided at all and would definitely recommend them.
Visited April 2024
Castle Meadows Surgery has not yet replied.
-
Review titled Excellent service
Rated 5 stars out of 5
by Stan - Posted on 23 March 2023
Very professional and informative service given. A pleasant appointment a very comfortable atmosphere no stress was put very much at ease
Visited March 2023
Castle Meadows Surgery has not yet replied.
-
Review titled Absolute Disgraceful service on reception
Rated 1 star out of 5
by Anonymous - Posted on 20 February 2023
I have called a number of times regarding my symotoms and am told by the reception to call 8-10, meaning I have to juggle work meetings and children's school drop. I called between 8-10 today to be told they're busy and have staff sickness so can not deal with me today unless it's urgent! This means if I have a serious underlying issue the reception staff have blocked me receiving medical attention. Last time these same people told me things were fine after an X-Ray and when I persisted to ask what the results were I was shocked to find there were things there that I was never aware of and required an ECG. Does someone have to die before this surgery up their game?! It seems our sickness and life have to revolve around a ridiculous 8-10 system, otherwise we just have to suffer or go and add to the A&E congestion due to inconsiderate GP Surgeries!
Visited February 2023
Castle Meadows Surgery has not yet replied.
-
Review titled Great service and staff
Rated 5 stars out of 5
by Mark T - Posted on 27 January 2023
Been with this surgery for a long time and recently when I have needed to see a doctor the reception staff and the doctors have been really compassionate and understanding.10/10
Visited January 2023
Castle Meadows Surgery has not yet replied.
-
Review titled Good professional service
Rated 5 stars out of 5
by Anonymous - Posted on 23 March 2023
Have recently transfered to this practice having moved into the area, service has been good the care excellent, communication always available, no problem getting thru to the surgery no long waits on the phone
Visited January 2023
Castle Meadows Surgery has not yet replied.
-
Review titled Poor practice
Rated 2 stars out of 5
by Anonymous - Posted on 24 October 2022
Phoned 8am this morning said you will have a call back and still waiting, phoned to see where my call back was and receptionist put the phone down , how rude, now got to try a and e
Visited October 2022
Castle Meadows Surgery has not yet replied.