Castlefields Health Centre
The Village Square, Castlefields, Runcorn, Cheshire, WA7 2STContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Phone lines
Rated 2 stars out of 5
by Anonymous - Posted on 25 April 2023
94 times i have tried to get through to drs on behalf of my elderly father. Finally get into a call queue in position 5. 10 minutes later position 4…then 10 minutes later back to position 5!!! What an absolute joke. Sort out your management as this service is awful.
Visited April 2023
Review titled Castlefields Health Centre
Replied on 25 April 2023
Dear Sir/Madam Thank you for leaving feedback about Castlefields Health Centre on the NHS website. I am sorry that you experienced difficulties when trying to contact us by telephone and I will feedback this issue to the Trust's IT team who manage the telephone system for the area of Halton. If there is anything else I can assist with, please contact me on the number shown below. Thank you Julie Shaw Practice Manager Castlefields Health Centre Tel: 01928 842764