Chapel Group Medical Centre
220 Liverpool Road, Irlam, Manchester, Lancashire, M44 6FEContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Appointment times
Rated 3 stars out of 5
by Anonymous - Posted on 01 November 2024
I had an appointment at 5.45 I didn’t get seen till 6.27 there was only myself and two others in the waiting room. I was then told by the doctors they weren’t sure why I was there! I had to finish work early and then to be sat there for 45 minutes is unexpected. I have never had an issues with the doctors before and they have always been helpful but to be seen 45 minutes after my appointment and a lack of communication as to why I was there is frustrating. If I was to be 45 minutes late for my appointment I wouldn’t have got seen by a doctor so I don’t think it’s acceptable the other way round.
Visited November 2024
Review titled Chapel Group Medical Centre
Replied on 08 November 2024
Dear Patient, I am sorry to hear that you have a negative experience whilst dealing with the practice. It would be good to get some more information around this matter so that I can investigate this further. Please email me at clare.richardson@nhs.net. Kind regards Clare Richardson Practice Manager
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Review titled Good practice
Rated 4 stars out of 5
by Anonymous - Posted on 12 November 2024
Came for blood tests and the nurse was very nice good at her job. All staff are friendly and helpful. And I didn’t have to wait long for my appointment each time it has always been the time said.
Visited November 2024
Chapel Group Medical Centre has not yet replied.
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Review titled Very Good practice
Rated 4 stars out of 5
by Richard - Posted on 16 November 2024
Very short waiting time. Which is great for me to get back to work. Also making an appointment is very easy using the NHS app.
Visited November 2024
Chapel Group Medical Centre has not yet replied.
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Review titled Great experience
Rated 5 stars out of 5
by Lesley morgan - Posted on 06 November 2024
Visiting the nurse to have my diabetic review and asthma review was a really good and positive experience very pleasant and cheeerful to be made to feel at ease and get some really good advice
Visited November 2024
Review titled Chapel Group Medical Centre
Replied on 08 November 2024
Dear Lesley, Many thanks for taking the time to post this review about the one of the nurses. It is great to hear that you had a positive experience whilst visiting the practice. I will make sure your review is shared with the nursing team. Clare Richardson Practice Manager
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Review titled Efficient and friendly.
Rated 5 stars out of 5
by Anonymous - Posted on 12 November 2024
In and out. Quick and professional. Update as to any delays. Info board in waiting room. All an easy experience.
Visited November 2024
Chapel Group Medical Centre has not yet replied.
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Review titled Prompt service
Rated 4 stars out of 5
by Anonymous - Posted on 12 November 2024
Given an emergency appointment same day as phone call, referred for hospital xray as walk in patient again on same day. Doctor listen to my symptoms and I was treated with patience and care.
Visited November 2024
Chapel Group Medical Centre has not yet replied.
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Review titled Improved service
Rated 4 stars out of 5
by Anonymous - Posted on 10 November 2024
I wasn’t sure if I was imagining a slight change in myself, so I went to have the condition checked out, after having a check the surgery contacted me that night to attend an appointment the next day, but as the appointment was early the next morning that was great, I didn’t have to long for my thoughts to run away with them selves, as they do. I had a couple checks in clinic and I now need to have a test at hospital to in the future, so I glad I did go, the service has improved.
Visited November 2024
Review titled Chapel Group Medical Centre
Replied on 11 November 2024
Dear Patient, Many thanks for taking the time to post this review about the practice and staff. It is great to receive such positive feedback and I will make sure this is shared with the team. Clare Richardson Practice Manager
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Review titled Very good gp practice
Rated 5 stars out of 5
by Anonymous - Posted on 12 November 2024
Lovely practice visit with my practice nurse today. Efficient friendly and very caring and professional. Would recommend definitely
Visited November 2024
Chapel Group Medical Centre has not yet replied.
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Review titled Didn't see a GP
Rated 1 star out of 5
by AMANDA KEMP - Posted on 13 November 2024
I'm unable to recommend the GP I was due to see on 11th Nov, as for some reason and with no explanation, I saw someone else at the practice.
Visited November 2024
Chapel Group Medical Centre has not yet replied.
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Review titled Excellent, trustworthy practice
Rated 5 stars out of 5
by Anonymous - Posted on 05 October 2024
Always feel safe and well looked after in chapel group medical practice. All staff professional, courteous, kind and caring. Flu/covid clinic excellent, well managed, very busy but service was efficient and handled professionally but still remained kind and caring.
Visited October 2024
Review titled Chapel Group Medical Centre
Replied on 08 November 2024
Dear Patient, Many thanks for taking the time to post this review about the practice and staff. It is great to receive such positive feedback and I will make sure this is shared with the team. Clare Richardson Practice Manager