Chapel Row Surgery
The Avenue, Bucklebury, Reading, Berkshire, RG7 6NSContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Fantastic experience with the nurse
Rated 5 stars out of 5
by Anonymous - Posted on 01 February 2024
I had a fantastic experience today with the nurse as I took my twins for their pre-school immunisations. She took the time to find us in the waiting room first to find out that I was bringing them alone and then thoroughly prepped everything to make it as easy as possible to vaccinate both the children. She was very reassuring and professional and it made a difficult experience very manageable
Visited February 2024
Review titled Chapel Row Surgery
Replied on 05 February 2024
Thank you for your positive feedback of your experience at Chapel Row Surgery. We highly value our patients comments and feedback and will share this with our staff. We are very pleased to have helped you with vaccinations which can be a challenging experience for young children.
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Review titled Exceptional care from the non-medical team.
Rated 5 stars out of 5
by C Franks - Posted on 15 June 2023
Yesterday afternoon, 15/06/23, I arrived at the surgery in great pain following minor surgery undertaken by another care provider. I would like to thoroughly thank the ladies of the pharmacy and the reception team who went out of thier way to provide me with access to care in a avery efficient, caring, empathic and speedy manner. I am so grateful. I'd also like to thank the on-call paramedic who looked after my needs, and again, went that extra mile to ensure that I recieved the care that I needed. Thank you so much for your help.
Visited June 2023
Review titled Chapel Row Surgery
Replied on 16 June 2023
Thank you for your complimentary comments and we are very pleased to have been able to help. Our staff strive to provide the best service we can and we are grateful for your positive feedback.
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Review titled Great service
Rated 5 stars out of 5
by Peter Grey - Posted on 02 February 2023
Apart from general repeat medication (always ready when required), general medical services are professional and reassuring. Also, requests for GP endorsements for various non-medical certificates (licenses etc) are delivered promptly.
Visited February 2023
Review titled Chapel Row Surgery
Replied on 06 February 2023
Thank you for your positive comments which are very much appreciated by all the staff at Chapel Row surgery.
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Review titled Fantastic Practice
Rated 5 stars out of 5
by Anonymous - Posted on 20 October 2022
Dear Team, I just wanted to say thank you for an outstanding service. I have needed to contact the surgery for both admin requests and for GP reviews and support. It is a very efficient practice, very helpful and provides timely and great care. I am a NHS worker myself so I know the pressures primary care are under. Well Done.
Visited October 2022
Review titled Chapel Row Surgery
Replied on 09 November 2022
Dear Patient Thank you very much for taking time to post a review. Such positive feedback is very much appreciated by the staff at Chapel Row Surgery