Chapel Street Surgery
93 Chapel Street, Billericay, Essex, CM12 9LRContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Excellent care and communication.
Rated 5 stars out of 5
by Anonymous - Posted on 19 January 2024
Telephoned by practice nurse. Situation concerning my mother was delivered with thought, fully explained and very quickly referred on to consultant.
Visited January 2024
Chapel Street Surgery has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 29 December 2023
Both myself and my husband received terrible service from our previous surgery so decided to join Chapel Street. We were a little dubious as you always hear the bad stuff and never the good. We decided to give them a go and we have never regretted it. All the staff are caring, polite and very professional. We have always received excellent service.
Visited November 2023
Chapel Street Surgery has not yet replied.
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Review titled Its okay
Rated 4 stars out of 5
by Anonymous - Posted on 05 September 2023
It is a generally good practice. One nurse is more patient and friendly. One doctor has been really helpful and takes the time to listen and help with useful suggestions. Some other professionals need to be more flexible and adapt their practice to be more patient and listen to the needs of patient. Not every patient is the same. Receptionists try their best to work with the systems they have, please listen to patients. Stop calling us at the most inconvenience times. Results please try and email them across, so we don't have to wait ages on phone.
Visited August 2023
Review titled Chapel Street Surgery
Replied on 08 September 2023
Dear Patient, Thank you for your comments. Your feedback is very much appreciated and I can assure you that all recommendations will be taken onboard. Chapel Street Surgery
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Review titled Reliable and Caring
Rated 5 stars out of 5
by Anonymous - Posted on 14 April 2023
Fantastic staff, supportive and happy to listen and advise. I have been registered here most of my life as are both of my children. We received fantastic support today in organising my teenagers medication and we have been supported and updated throughout the afternoon. I cannot thank the team enough for their help and would highly recommend them to others.
Visited April 2023
Review titled Chapel Street Surgery
Replied on 20 June 2023
Dear Patient, Thank you for your lovely review. It is deeply appreciated. Kind regards, Practice manager
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Review titled Good service.
Rated 4 stars out of 5
by Val - Posted on 18 October 2022
Recently consulted one of the surgery health professionals who was able to examine me and clearly explain the reasons I was experiencing such discomfort. Good advice given and I was greatly reassured and relieved. Well done.
Visited October 2022
Chapel Street Surgery has not yet replied.
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Review titled Caring Surgery
Rated 5 stars out of 5
by Anonymous - Posted on 11 August 2022
Despite workload, reception, nurses and doctors have been brilliant caring for both myself and husband over this past year with various medical problems. Thank you all not just this past year but for all the years we have been registered with you. ⭐️⭐️⭐️⭐️⭐️
Visited August 2022
Chapel Street Surgery has not yet replied.