Chapelgreen Practice
1 Bevan Way, Chapeltown, Sheffield, South Yorkshire, S35 1RNContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Poor communication
Rated 1 star out of 5
by Keith - Posted on 27 August 2024
Should have had a telephone appointment on 24th August at 1:00pm. Waited in but appointment didn't happen even though that I'd had a text the day before confirming the appointment. Visited the surgery today to be told that the appointment had been changed and they couldn't understand why I hadn't been told
Visited August 2024
Chapelgreen Practice has not yet replied.
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Review titled Shocking to get appointments
Rated 1 star out of 5
by Anonymous - Posted on 27 February 2024
tried over 30times to get into the queue to get an appointment just got told it was full. Shocking that the service is so poor and if your poorly in the afternoon you have no chance to be seen
Visited February 2024
Chapelgreen Practice has not yet replied.
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Review titled Terrible Appointment System
Rated 2 stars out of 5
by Mrs Jackie Sanderson - Posted on 17 July 2023
Tried I get an appointment this morning waited nearly two hours on the phone then when I did get through I was told all appointments gone try again in the morning or go down to the surgery at 8am and queue to see if any then you only get a phone assesment to see if you need to physically have a face to face with a GP I have a history with Cancer so I know early detection is key to survival which last time saved my life I am concerned as I have a suspicious looking growth on my forehead so need it looking at told the receptionist but I got the same reply over and over again try again tomorrow so much for early detection I have been with this practice for over 50 yrs but it's not what it once was no wonder it's only got a 2 star rating on NHS website
Visited July 2023
Chapelgreen Practice has not yet replied.
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Review titled Shocking
Rated 1 star out of 5
by John Binney - Posted on 03 May 2023
Waited on line for 45 mins to be told I could not book an appointment for an injection I have every three months. I am going away on the 14th May. I was told that no appointment was available. I was also told that I cannot book an appointment for two weeks in advance. I was then told to ring on Friday the 12th May to book an appointment for when I return of holiday. I told the receptionist I dont get back until 28th. My maths isnt great but that is 16days from the 12th plus days for an appointment. Seriously shocking service. Looks like they make rules up as they answer a call
Visited May 2023
Chapelgreen Practice has not yet replied.